Laptop turns off suddenly on aspire E 15 ( E5-576-38CG)

Prtiva
Prtiva Member Posts: 1 New User
edited October 2023 in 2020 Archives
From last few weeks , my laptop keeps turning off suddenly when battery reaches 50% or below and starts only after plugging in.  After plugging in, charging stops after 85% . I have tried uninstalling and reinstalling battery drivers, but it didn't work. I can't visit any stores in this quarantine time,please help me.

Answers

  • Have you checked the battery status with hwinfo64?
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  • Prtiva
    Prtiva Member Posts: 1 New User
    Yes, I have. I have attached it below.