Aspire 5732Z touchpad vertical scroll not working in Windows 10

hiccup234
hiccup234 Member Posts: 2 New User
edited November 2023 in 2020 Archives
Sorry if this is a duplicate post, my original one seemed to disappear.
I fitted a new SSD after the HDD failed, and did a clean install of Windows 10 Home 64-bit. Since then the right-hand edge of the touchpad, for scrolling, isn't working.
The Support page doesn't offer any touchpad drivers beyond those for Windows 7, but I've tried updating using the Synaptics one anyway. Nothing is lost, but nothing gained either: (Synaptics) Device Settings isn't showing any options for scrolling or gestures.  Device Manager shows 'Synaptics PS/2 Compatible TouchPad'.
I'm not sure why the SNID (XXXXXX) and S/N (LXPMY02003XXXXX) are not recognised by Acer's email form.

Edited the content to hide sensitive information
Acer-Samuel

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