Acer Nitro 5 AN515-42 / AMD Radeon RX 560x Series - LOW FPS (1 FPS on Starcraft)

MichaelBernardo
MichaelBernardo Member Posts: 4 New User
edited December 2023 in 2020 Archives
Hi All,

Heres my laptop Specs:



Can anyone help me on my two problem on my laptop?

#1. Whenever i unplug my charger graphic will not run properly and make the game slow. is there any option to always use my dedicated graphic even without charging my laptop. this might cause problem on my battery if it need to be charge just to use the RX 560x.

i already set my everything to high performance and disable Game DVR



#2. Even my laptop is charger and using the Dedicated Server. while playing starcraft > custom > melee > Biggest Game Hunter Map > 8 Players > Bot Elite - at early game my FPS is around 50-70. but when its late game already where in all AI Elite is attacking. my FPS will drop to 1-3 FPS only!

TAKE NOTE:

- I can Play WWZ, PUBG, The Cycle etc etc with no problem (although i just need to plug my charger)
- Even i set all graphic settings to LOW it is still the same! can anyone help me about this? thank you!


Answers

  • batmalin
    batmalin Member Posts: 4,231 Guru
    edited April 2020
    Hi,
    On question number one the answer is no. There is no way to set the RX to be used permanently
    On question number two. This is not a HW related issue, but more a server and/or bandwidth issue, or it can be a local connectivity issue as well.
                   Please click yes if I have answered you question.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • MichaelBernardo
    MichaelBernardo Member Posts: 4 New User
    batmalin said:
    Hi,
    On question number one the answer is no. There is no way to set the RX to be used permanently
    On question number two. This is not a HW related issue, but more a server and/or bandwidth issue, or it can be a local connectivity issue as well.
                   Please click yes if I have answered you question.
    Hello batmalin,

    I think this is not server or bandwidth issue. Because i compare it with my friends and they have lower specs desktop and laptops but they dont have the issue like mine with 1-2 FPS ONLY. And if you can see on my screenshot. My two GPU is 1% only when the game is in late game.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited April 2020
    Try to setup the apps/games to run in the dgpu instead of the igpu as I replied on your fb post just now you should be able to find it on Google start by checking this and u shouldn't ever play on battery only it wasn't designed for that plus you will damage it make sure you're always on ac and the battery 100% charged at all times before you start any game 


    https://youtu.be/HPS3weNCCW0


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • MichaelBernardo
    MichaelBernardo Member Posts: 4 New User
    Hello again. i already upgraded my RAM into 32GB but it is still has LOW FPS on starcraft! my laptop settings are in high performance + Charger is plugin + AMD 2020 adrenaline updated....


  • batmalin
    batmalin Member Posts: 4,231 Guru
    You stated that the problem is with this game only right? You better ask the blizzard forums what could be the issue as a quck internet search shows that you are not the only one with this issue on this game.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • batmalin
    batmalin Member Posts: 4,231 Guru
    edited April 2020
    Here are some possible solutions thou. https://youtu.be/uNp1idjEooQ
    https://youtu.be/jFr7HWD7c0U
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • MichaelBernardo
    MichaelBernardo Member Posts: 4 New User
    @batmalin i already did that. But ill try reinstalling the game. Also ill try to ask blizzard about it also
  • GAMING6698
    GAMING6698 ACE Posts: 7,754 Pathfinder
    @MichaelBernardo
    There is problem in this game, try to add java.exe,minicraft.exe,launcher.exe in amd radeon software then set graphics profiles in Esport .
    After setting up launch game 
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566