Helios 700 Keyboard driver missing?

ChevyCam94
ChevyCam94 Member Posts: 178 Skilled Fixer WiFi Icon
edited November 2023 in 2020 Archives
Due to a recent laundry list of fixes I had to attempt to get a couple things working on this laptop, I'm not unable to change the keyboard lighting.  It's stuck on the fireworks look.  I can FN+F9 to fade it out so I don't have to see it, and I can brightening it back up.  But I can't change the colors, pattern, brightness, or anything else from within Predator Sense.  I tried to reinstall PredatorSense, but that didn't fix it.  And the Acer support page doesn't offer any kind of a keyboard driver.  So I guess I'm stuck with this being broken unless I wipe and restore my whole computer to factory?

Best Answer

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    Have you tried going to device manager and highlighting the keyboard then right click and select uninstall, reboot laptop and reboot 

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    Have you tried going to device manager and highlighting the keyboard then right click and select uninstall, reboot laptop and reboot 

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • ChevyCam94
    ChevyCam94 Member Posts: 178 Skilled Fixer WiFi Icon
    For some reason, I had 7 of them, all with the same name under "keyboards".  Just uninstalled all of them, rebooted, and we seem to be up and running.  Not sure what caused that.  But thanks for the pointer!
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    My pleasure 

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★