ACER ASPIRE E5-571 | When I enable my Intel graphic card HD 5500 then the screen starts to flicker.

talhamahmood04 · April 2020

I don't understand that the driver is fully updated. Whenever I enable the graphic card then the starts to flicker but which I disable it then it works fine. How to fix this???
I have tried literally everything.

JackE · April 2020

Stop. Open DeviceManager. Do you see any red or yellow warnings? If yes, uninstall all the yellow marked device drivers, exit and restart Windows. If not, download and install iobit's DriverBooster freeware to see if it will pick up the correct drivers for your machine from the internet. Jack E/NJ

JackE · April 2020

The graphics chip is enabled by default when the machine boots. If it's disabled, there would be no display and you'd have a black screen. It sounds like you're trying to disable/enable the graphics chip using a driver or software that isn't fully compatible with the chip's hardware. How are you trying to enable/disable it. Tell me exactly what procedure you're using. Jack E/NJ

talhamahmood04 · April 2020

I go to the Device Manager and I enable the graphic card. After enabling then the screen starts to flicker.

JackE · April 2020

Open DeviceManager again. Do you see any red or yellow warnings? Also ;post a screenshot of the DeviceManager DisplayAdapter folder if possible. Jack E/NJ

talhamahmood04 · April 2020

Here is the screenshot of the device manager.

Image: https://us.v-cdn.net/6029997/uploads/editor/8d/jv3ljpufsrap.jpg

GAMING6698 · April 2020

@talhamahmood04
1)boot in safe mode then right-click the Start  button and select Device Manager.

2)Expand the Display adapters section, right-click the listed adapter, then select Uninstall device. Select the Delete the driver software for this device check box, then select Uninstall and restart your PC.

3)After your PC restarts, press the Windows logo key  + I on your keyboard to open Settings. If that doesn't work, select the Start  button and then select Settings .

4)From Settings, select Update & security  > Windows Update  > Check for updates.

talhamahmood04 · April 2020

@GAMING6698
I did all the steps and still the screen flickers, still have to disable the graphic card to run normally.

talhamahmood04 · April 2020

talhamahmood04 said:

Here is the screenshot of the device manager.

@JackE

GAMING6698 · April 2020

@talhamahmood04 download intel intel driver support assistant it will update you gpu driver to latest.may be through device manager gpu not updating to latest version https://www.intel.com/content/www/us/en/support/detect.html Go through link click on download now and run Click on yes if problem solved

JackE · April 2020

HOLD ON!!! What was the original factory installed operating system on this machine? Jack E/NJ

talhamahmood04 · April 2020

@JackE
It was Windows 8.1

JackE · April 2020

Has the display always flickered like this in Win10? Jack E/NJ

talhamahmood04 · April 2020

@JackE
Yes always, only in Win10.

JackE · April 2020

OK. Download, unzip and install this driver in Win10's Win8.1 compatibility mode. The way you do that is the right click on the EXE file, select properties, then click the compatibility tab and run it in Win8.1 compatibility mode.

https://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_10.18.14.4062_W81x64_A.zip?acerid=635738316520215607&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE E5-571&OS=81P1&LC=en&BC=ACER&SC=PA_6

Jack E/NJ