sudden shutdown of Aspire E15 when the power adapter is not connected

sarup
sarup Member Posts: 2 New User
edited October 2023 in 2020 Archives
my laptop Acer Aspire E-15 is suddenly shutting down when it was not connected to the power cable.  once the laptop is fully charged is working for more than 1hr after it gets shut down automatically, then after I want to connect to the power cable and want to continue my work. recently I reInstalled OS to solve this problem. 6monthes before I changed my Battery to resolve this Issue after that for 2 months I didn't experience any trouble now I am facing the same issue ..... kindly help me with valuable solution

Best Answer

  • JackE
    JackE ACE Posts: 45,201 Trailblazer
    Answer ✓
    Open DeviceManager. Click 'battery' folder. Uninstall all battery driver subfolders. Exit DeviceManager without re-installing anything. Then shutdown Windows. Turn machine back on. If battery still shuts down without a low-battery warning, then the 6 month-old battery has likely also gone bad. Jack E/NJ

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 45,201 Trailblazer
    Answer ✓
    Open DeviceManager. Click 'battery' folder. Uninstall all battery driver subfolders. Exit DeviceManager without re-installing anything. Then shutdown Windows. Turn machine back on. If battery still shuts down without a low-battery warning, then the 6 month-old battery has likely also gone bad. Jack E/NJ

    Jack E/NJ

  • sarup
    sarup Member Posts: 2 New User
    JackE said:
    Open DeviceManager. Click 'battery' folder. Uninstall all battery driver subfolders. Exit DeviceManager without re-installing anything. Then shutdown Windows. Turn machine back on. If battery still shuts down without a low-battery warning, then the 6 month-old battery has likely also gone bad. Jack E/NJ
    Thank you very much  ..............tihis trick works perfectly, you solved my 1 year problem with just 2 clicks
  • JackE
    JackE ACE Posts: 45,201 Trailblazer
    Congrats on your success. Jack E/NJ

    Jack E/NJ