Battery

Vasil
Vasil Member Posts: 18 Troubleshooter
edited December 2023 in 2020 Archives
Hello,
I have a question. Could bad battery make windows to preserve power and cause cpu throttling? Completely idle 1% unplugged is lasting 40secs.

Best Answer

  • batmalin
    batmalin Member Posts: 4,231 Guru
    Answer ✓
    Frist try this:
    I would suggest battery reset. Follow the instruction from this link https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset
    If that not hepls then this:
    Uninstall the windows battery driver (do not delete it) from the device manager and reboot.
    And the last if the above doesn`t help:

    Calibrating your battery helps get a proper reading on your current battery charge. If your battery is dying before the reported time given in Windows, it could be that you need to calibrateyour battery.

     

    Use the following steps to to re-calibrate the battery:

     

    1. Turn the notebook or netbook off. Plug in your AC adapter.
    2. Let the unit fully charge, until the battery LED turns off.
    3. Turn on the computer and press the F8 key repeatedly when the first logo screen appears.
    4. In the Windows Advanced Startup menu, select Safe Mode and press the ENTER key.
    5. Unplug the unit and let the computer run on battery until it shuts down.

    Note: The process to re-calibrate your battery can take several hours, depending on the batterylifetime and age, and the configuration of your system.

    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

Answers

  • batmalin
    batmalin Member Posts: 4,231 Guru
    What happens after this one second?
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Vasil
    Vasil Member Posts: 18 Troubleshooter
    batmalin said:
    What happens after this one second?
    I meant that for instance: the battery is charged to 50%, I unplug it from the network and it becomes 49% after ~40secs. I think that's bad.


  • batmalin
    batmalin Member Posts: 4,231 Guru
    Oh ok, was this a new laptop? Maybe battery reset could help or recalibration, we coud try both.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Vasil
    Vasil Member Posts: 18 Troubleshooter
    It is 7 months old, but i have used it intensively during the quarantine. How can I try do this?
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Answer ✓
    Frist try this:
    I would suggest battery reset. Follow the instruction from this link https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset
    If that not hepls then this:
    Uninstall the windows battery driver (do not delete it) from the device manager and reboot.
    And the last if the above doesn`t help:

    Calibrating your battery helps get a proper reading on your current battery charge. If your battery is dying before the reported time given in Windows, it could be that you need to calibrateyour battery.

     

    Use the following steps to to re-calibrate the battery:

     

    1. Turn the notebook or netbook off. Plug in your AC adapter.
    2. Let the unit fully charge, until the battery LED turns off.
    3. Turn on the computer and press the F8 key repeatedly when the first logo screen appears.
    4. In the Windows Advanced Startup menu, select Safe Mode and press the ENTER key.
    5. Unplug the unit and let the computer run on battery until it shuts down.

    Note: The process to re-calibrate your battery can take several hours, depending on the batterylifetime and age, and the configuration of your system.

    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Vasil
    Vasil Member Posts: 18 Troubleshooter
    batmalin said:
    Frist try this:
    I would suggest battery reset. Follow the instruction from this link https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset
    If that not hepls then this:
    Uninstall the windows battery driver (do not delete it) from the device manager and reboot.
    And the last if the above doesn`t help:

    Calibrating your battery helps get a proper reading on your current battery charge. If your battery is dying before the reported time given in Windows, it could be that you need to calibrateyour battery.

     

    Use the following steps to to re-calibrate the battery:

     

    1. Turn the notebook or netbook off. Plug in your AC adapter.
    2. Let the unit fully charge, until the battery LED turns off.
    3. Turn on the computer and press the F8 key repeatedly when the first logo screen appears.
    4. In the Windows Advanced Startup menu, select Safe Mode and press the ENTER key.
    5. Unplug the unit and let the computer run on battery until it shuts down.

    Note: The process to re-calibrate your battery can take several hours, depending on the batterylifetime and age, and the configuration of your system.


    Thank you a lot, I will try it a little bit later. But could this cause the cpu throttling? In game the cpu frequency is normally around 3.8-4.0 Ghz but periodically it drops to the base clock-2.20.
  • batmalin
    batmalin Member Posts: 4,231 Guru
    You are gaming plugged in right, so the drops could be from temperature, driver, ram, power as well, and let`s not exclude windows itself
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Vasil
    Vasil Member Posts: 18 Troubleshooter
    batmalin said:
    You are gaming plugged in right, so the drops could be from temperature, driver, ram, power as well, and let`s not exclude windows itself

    Yes I'm playing plugged in. Thanks for the help. Now I can see things more clearly.




  • batmalin
    batmalin Member Posts: 4,231 Guru
    Most common cpu drops are from overheat thou. Track your temperature more freqent.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Vasil
    Vasil Member Posts: 18 Troubleshooter
    batmalin said:
    Most common cpu drops are from overheat thou. Track your temperature more freqent.

    My temps are quite good for a laptop :D , in GTA V I manage to keep cpu in the range of 75-85degrees on almost everything high. I track it always. I've downloaded throttlestop and the throttling stopped even without turning it on just opening the program, but i will do the steps for the battery for sure.
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Keep me in the loop mate.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Vasil
    Vasil Member Posts: 18 Troubleshooter
    When I turn on the laptop and I press the f8 repeatedly nothing happens it just enters windows, not Safe mode.
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Try F10 instead
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Vasil
    Vasil Member Posts: 18 Troubleshooter
    batmalin said:
    Try F10 instead

    nope
  • batmalin
    batmalin Member Posts: 4,231 Guru
    Ok, follow the istructuion below:
    1. Click the Start Button and type cmd
    2. Right-click the result and select Run as administrator
    3. Type this command and press ENTER: bcdedit /set {current} safeboot minimal (ALT: bcdedit /set safeboot minimal)
    4. Restart the computer 
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Vasil
    Vasil Member Posts: 18 Troubleshooter
    edited April 2020
    batmalin said:
    Ok, follow the istructuion below:
    1. Click the Start Button and type cmd
    2. Right-click the result and select Run as administrator
    3. Type this command and press ENTER: bcdedit /set {current} safeboot minimal (ALT: bcdedit /set safeboot minimal)
    4. Restart the computer 
    done
  • Vasil
    Vasil Member Posts: 18 Troubleshooter
    batmalin said:
    Ok, follow the istructuion below:
    1. Click the Start Button and type cmd
    2. Right-click the result and select Run as administrator
    3. Type this command and press ENTER: bcdedit /set {current} safeboot minimal (ALT: bcdedit /set safeboot minimal)
    4. Restart the computer 

    I recalibrated it mate. It turned off I plugged the AC cord entered system config unticked safe boot and it turned on normally. I checked the acer care app: It says that the battery status is good.