How can fix that

Moriosaapit
Moriosaapit Member Posts: 8 New User
edited October 2023 in 2020 Archives
The situation is as follows, I was watching videos on my Aspire 3 a315-53-386p when the laptop turned off completely and now I get crtitcal low battery and when I turn it on the orange light comes on for 2 seconds and then it turns off. Help me please it's urgent

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good Morning Moriosaapit !

    Perform the complete battery reset procedure.


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  • Moriosaapit
    Moriosaapit Member Posts: 8 New User
    Good morning MaClane 
    How do this
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Access the device manager and uninstall the battery CA controller.
    Turn off the device and perform the reset.




    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Moriosaapit
    Moriosaapit Member Posts: 8 New User
    the problem is that I can't turn it on, since it doesn't charge, when I turn it on with the charger the amber light blinks twice and then it turns off
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    In this case, just perform the video procedure.
    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Moriosaapit
    Moriosaapit Member Posts: 8 New User
    I did it but it still doesn't work :(
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Did it perform exactly the right way?
    Did you turn off the device, unplug it from the power outlet and press the button properly?
    Also tested to press the power for 30 seconds?

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Moriosaapit
    Moriosaapit Member Posts: 8 New User
    I fix it 
    The reset works 5 minutes later, thank hoy my friend
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    If my answer helped you, check to accept to collaborate with the forum!
    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!