Hi, My nitro spin np515 side volume rocker is not working.

Vaskar
Vaskar Member Posts: 3 New User
edited November 2023 in 2020 Archives
I have tried reinstalling the keyboard drivers but still it doesn't work or do i have to install different drivers. Please help since i always used the laptop in tablet mode.

Thanks in advance.

Best Answer

  • billsey
    billsey ACE Posts: 34,984 Trailblazer
    Answer ✓
    If you are in warranty it's time to contact Acer support. Be aware that they're mostly working from home these days so access is quite a bit slower than normal. If you are out of warranty do you feel comfortable taking that board out and using a VOM to test the switch and cable?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.

Answers

  • billsey
    billsey ACE Posts: 34,984 Trailblazer
    What is the full model number? Do the other ports on that side work fine? If yours is one of the Nitro NP515-51 models there is a daughter board on that side connected to the motherboard via ribbon cable. I'd expect everything on that side to not work if the cable were bad or disconnected.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Vaskar
    Vaskar Member Posts: 3 New User
    The other ports works fine only the volume rocker is not working. Plus I have checked it about the daughter board but thank you.
  • billsey
    billsey ACE Posts: 34,984 Trailblazer
    Answer ✓
    If you are in warranty it's time to contact Acer support. Be aware that they're mostly working from home these days so access is quite a bit slower than normal. If you are out of warranty do you feel comfortable taking that board out and using a VOM to test the switch and cable?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.