Aspire TC-885 Download speed huge decrease

ColoGuy
ColoGuy Member Posts: 3 New User
edited March 2024 in 2020 Archives
My Aspire TC-885 (desktop) is 14 months old. BIOS version:  R01-A3; Windows 10 Home 64-bit; Intel i3-8100 CPU @ 3.60Ghz; Network device 1:  Realtek PCIe GbE Family Controller; Network device 2:  Intel (R) Wireless AC 9462...
About two months ago, my 300mbps began dropping to between 25-45 not only when booted up, but after a while in sleep mode.  Usually when I reboot, the high speed (290-305) returns.  My ISP says all is well with their system, and there's nothing I can do to fix the problem, that it's typical with desktops after a while.  Any advice?  Thanks much.

Edited the thread to hide personal information
Acer-Samuel

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Answers

  • GAMING6698
    GAMING6698 ACE Posts: 8,100 Trailblazer
    Answer ✓
    @ColoGuy follow every steps-
    1)go to device manager →then right on your Intel wireless AC 9462... then click on update driver.it will update if available 

    2)go to settings →window&security→troubleshoot→then run troubleshoot 1st internet connection then network adapter 

    3)open cmd as administrator then type these commands one by one.

    netsh winsock reset
    netsh int ip reset
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    Click yes if problem
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • ColoGuy
    ColoGuy Member Posts: 3 New User
    Thanks so much for your help!  So far, so good.  I'll see what happens later, or tomorrow.  Stay safe.
  • ColoGuy
    ColoGuy Member Posts: 3 New User
    Uh, oh.  It didn't work.  Today (Thurs. April 9), my download speed dropped to 41mbps after a couple of idle hours.  Any other ideas?  Thanks.
  • billsey
    billsey ACE Posts: 35,070 Trailblazer
    It's possible that you have a background task (or virus) that is using up your bandwidth. Ask your ISP to see if they can tell you what bandwidth you are actually using when you're in slow mode. If you're using something like 240Mbps then there's something on the system that's doing a lot of traffic. A reboot would stop that process until it gets launched again and you'd see fast access until it started using it up. If they can't, or won't, tell you how much you are using maybe it'll show up in Resource Monitor...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.