Replacement gpu fan for Predator PH315-52 needed,where to get

turqay16
turqay16 Member Posts: 14

Tinkerer

My helios 300 2019 has some fan issues and after doing my research I came to the conclusion that I need a new fan,the model given my acer support was gpu fan 23.q5mn4.001, if anyone can give me a link to where I can order this, an amazon link would be even better,I’d really appreciate it

Answers

  • Is your laptop still under warranty?
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  • turqay16
    turqay16 Member Posts: 14

    Tinkerer

    @egydiocoelho yes it is but i cant send it to the repair 
  • What is the problem with fans?
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  • turqay16
    turqay16 Member Posts: 14

    Tinkerer

    @egydiocoelho the gpu fan made a weird noise for a month until it completely stopped working yesterday,after playing around with it I managed to get it to working but it’s still really loud like it shifted off its axis, i saw people with the same problem had to get it lubricated or replaced 
  • In what country do you live? What temperatures are reaching?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • turqay16
    turqay16 Member Posts: 14

    Tinkerer

    @egydiocoelho i live in Azerbaijan, i have a desktop kind setup with laptop with monitor and keyboard tucked in under the table(like where keyboard would go on office tables),the laptop does reach 92C temperatures while gaming
  • StevenGen
    StevenGen ACE Posts: 12,155 Trailblazer
    What I would suggest is that you send this back to your local Acer Azerbaijan service center, as they will fit an OEM fan but. if you don't want to send it back under warranty then, you can order from eBay or Amazon, its very cheap. The one I'm showing you as an example is made of ABS + Metal but, these fans are readily available, you should not have any problems its about US $15.00 each. 



  • turqay16
    turqay16 Member Posts: 14

    Tinkerer

    @StevenGen yes that was the plan but I couldn’t find the one like my laptop has with aeroblades
  • In my opinion, the ideal is that you replace the fans through the Acer service center in azerbaijan!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • turqay16
    turqay16 Member Posts: 14

    Tinkerer

    @ed4myra there is no acer service in Azerbaijan 
  • I found it on international websites: https://www.sourceitstore.ca/product/23-q5mn4-001/
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • hocke
    hocke Member Posts: 2 New User
    edited October 2020
    I have the same problem, my fan had warped the blades and was really stuck when I tryed to move it with my fingers. So i took it out and straigthened the blades so it was even again and I also used i tiny bit of lube on the fans pin. That worked and it was super silent compared to when i bought it. I clean all my computers every month from dust so it has nothing to do with dust. My guess is this new design they made are complete garbage for durability.

    Today the fan started to make a really loud sound, not like before when the blades hit the housing and had problem spinning. It is for sure about to die.
    I do work as a test driever and I have some documents on my laptop that makes me unable to send it in for repair, if those documents where to leak out id be fired instantly. I could remove the hard drives and then send it in but that is more of a hassle then just buying a new fan and do it myself.

    I contacted Acer in Sweden and asked if they could tell me what fan to buy so I could replace it. The answer was: " No we dont know what fan is in your laptop, you have to send it in to get it fixed." I gave them the serial, and documents from the purchase and they dont know what fan is in their laptop.

    This is the last Acer product I will ever buy.
  • @hockeIf the model is ph315-52:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • sdzshn3
    sdzshn3 Member Posts: 67 Devotee WiFi Icon
    I've got Triton 300 (PT315-51) and its GPU is making grinding noise (Like loose, or if the fan is wobbling). Please someone tell me the part number of GPU fan which has metal blades. And is it avialable for purchase in India? I have tried searching around the internet and there are no sellers at all in India. I wish it will be available with Service center.
  • sdzshn3 said:
    I've got Triton 300 (PT315-51) and its GPU is making grinding noise (Like loose, or if the fan is wobbling). Please someone tell me the part number of GPU fan which has metal blades. And is it avialable for purchase in India? I have tried searching around the internet and there are no sellers at all in India. I wish it will be available with Service center.
    THERMAL MOUDLE DIS W/PASTIC FAN*1 AND METAL FAN*1 FOR 1650(N18PG0) 24.Q6DN2.001
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)