No Audio PH315-52

StiHL
StiHL Member Posts: 2 New User
edited November 2023 in 2020 Archives
Recently was using an external speaker plugged into the laptop and everything was working fine. Woke up this morning to no audio on the external, switched to the default Realtek(R) Audio and still no sound.

- Disabled/Uninstalled and reinstalled driver both through Acer website driver files and Windows.
- Mixer has nothing muted
- Spacial sound is off
- Troubleshooting doesn't fix (although it does say "no jack information available" under Realtek while troubleshooting for some reason)

Plugging in external speaker is detected by Windows (it asks what I just plugged in), but upon selection it doesn't appear in the dropdown as an alternative option.

Any ideas?

Answers

  • StiHL
    StiHL Member Posts: 2 New User
    Plugging in a headset also just produces static