Predator Helio 300 PH315-52 - Some keys are not working possibly liquid damaged

aznatorr
aznatorr Member Posts: 2 New User
edited November 2023 in 2020 Archives
The title pretty much sums it up. I have a few keys that aren't working ('s', 'z', Fn, NUM3), and this could be due to liquid damage. Keys have been cleaned and I can confirm it's hardware related.
Any ideas on how to fix the issue?
Can I get a replacement keyboard or upper case to replace it myself? (I'm a trained technician) 

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited April 2020
    Sounds like you need an upper case replacement, part number for your model below from the Tech Service Guide for your model



    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • aznatorr
    aznatorr Member Posts: 2 New User
    Cheers, but that's only half an answer. How can I order the part? Is there a guide on doing the repair?
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    aznatorr said:
    Cheers, but that's only half an answer. How can I order the part? Is there a guide on doing the repair?

    Sorry but you said you were a trained technician so I presumed that you knew how to do it. As for Acer parts suppliers in the UK, you will have to do a bit of googling for that yourself. You could start by contacting Service and Support for the UK https://www.acer.com/ac/en/GB/content/service-contact
    Good luck

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • YgrecPeKa
    YgrecPeKa Member Posts: 95 Fixer WiFi Icon
    hey dude, do you have trouble in game with lag?