Hint of ram and Mhz that supports the Acer Aspire 3 A315-22-486x?

Gabrielle0602
Gabrielle0602 Member Posts: 5 New User
edited October 2023 in 2020 Archives
Someone who has improved the ram memory of an Acer Aspire 3 A315-22-486x, I need some suggestions, I recently bought a Crucial brand 4GB 2666Mhz DDR4 memory. Turn on the computer but the screen goes black. I need some suggestions to be able to expand the ram memory of my team.ย 

Alguien que ha mejorado la memoria RAM de un Acer Aspire 3 A315-22-486x, necesito algunas sugerencias, recientemente comprรฉ una memoria DDR4 4GB 2666Mhz de la marca Crucial. Enciende la computadora pero la pantalla se vuelve negra. Necesito algunas sugerencias para poder ampliar la memoria RAM de mi equipo.

Answers

  • IVAN_PC
    IVAN_PC ACE Posts: 7,596 Pathfinder
    edited April 2020
    Hi,

    What processor are you working with?

    If you have no image on the monitor, it is not compatible, are you mixing it with another chip?..run this scanner on this reference there is confusing informationย https://www.crucial.es/content/dam/crucial/support/scan/downloads/CrucialESScan.exe

    Regards.

    โ˜‘๏ธย ๐‘บ๐’Š ๐’†๐’”๐’•๐’‚ ๐’†๐’” "๐’๐’‚ ๐’“๐’†๐’”๐’‘๐’–๐’†๐’”๐’•๐’‚", ๐’‰๐’‚๐’› ๐’„๐’๐’Š๐’„ ๐’†๐’ "๐‘จ๐’„๐’†๐’‘๐’•๐’‚๐’“ ๐’๐’‚ ๐’”๐’๐’๐’–๐’„๐’Šรณ๐’" ๐’‘๐’‚๐’“๐’‚ ๐’‚๐’š๐’–๐’…๐’‚๐’“ ๐’‚ ๐’๐’•๐’“๐’๐’” ๐’‚ ๐’†๐’๐’„๐’๐’๐’•๐’“๐’‚๐’“๐’๐’‚.
    โ˜‘๏ธ ๐‘ฌ๐’ ๐’‡๐’๐’“๐’ ๐‘จ๐‘ช๐‘ฌ๐‘น ๐’„๐’๐’Ž๐’Ž๐’–๐’๐’Š๐’•๐’š ๐’•๐’Š๐’†๐’๐’† ๐’–๐’ ๐’‚๐’Ž๐’ƒ๐’Š๐’†๐’๐’•๐’† ๐’‚๐’ˆ๐’“๐’‚๐’…๐’‚๐’ƒ๐’๐’† ๐’…๐’๐’๐’…๐’† ๐’•๐’๐’…๐’ ๐’†๐’ ๐’Ž๐’–๐’๐’…๐’ ๐’†๐’” ๐’ƒ๐’Š๐’†๐’๐’—๐’†๐’๐’Š๐’…๐’.
  • JackE
    JackE ACE Posts: 45,212 Trailblazer
    Turn the laptop completely off by pressing and holding the power button for about 5 seconds. Then press and hold the F2 key. While still pressing and holding the F2 key, press the power button to turn the laptop on. Does the screenย  now show the BIOS menu? Jack E/NJ

    Jack E/NJ

  • andylb
    andylb ACE Posts: 3,824 Pathfinder
    edited April 2020
    That is because you bought the incorrect RAM. Your system has 4gb on board memory and one expansion slot for up to another 8gb making a total of 12gb 1866 /2133 Mhz DDR4 maximum. I know Crucial say it is compatible but Acer specs say it isn't
    You bought 2666 Mhz but your system only supports 1866/2133 Mhz DDR4. The RAM specifications below are from the Tech Service Guide for your model


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed dayย  B)

    โ˜…โ˜… ACEย Pathfinderย 2019โ˜…โ˜…

  • Gabrielle0602
    Gabrielle0602 Member Posts: 5 New User
    edited April 2020
    Thanks for answering, now I have a problem getting the right type of ram ... Any suggestions in this regard?
    Eso es porque compraste la RAM incorrecta. Su sistema tiene 4 GB de memoria integrada y una ranura de expansiรณn para hasta 8 GB, lo que hace un total de 12 GB de 1866 Mhz DDR4 como mรกximo.
    Usted comprรณ 2666 Mhz pero su sistema solo admite 1866 Mhz DDR4. Las especificaciones de RAM a continuaciรณn provienen de la Guรญa de servicio tรฉcnico de su modelo.
  • IVAN_PC
    IVAN_PC ACE Posts: 7,596 Pathfinder
    andylb said: That is because you bought the incorrect RAM. Your system has 4gb on board memory and one expansion slot for up to another 8gb making a total of 12gb 1866 /2133 Mhz DDR4 maximum.
    You bought 2666 Mhz but your system only supports 1866/2133 Mhz DDR4. The RAM specifications below are from the Tech Service Guide for your model



    Look at the manual what details? ... understanding that it is generic.

    โ˜‘๏ธย ๐‘บ๐’Š ๐’†๐’”๐’•๐’‚ ๐’†๐’” "๐’๐’‚ ๐’“๐’†๐’”๐’‘๐’–๐’†๐’”๐’•๐’‚", ๐’‰๐’‚๐’› ๐’„๐’๐’Š๐’„ ๐’†๐’ "๐‘จ๐’„๐’†๐’‘๐’•๐’‚๐’“ ๐’๐’‚ ๐’”๐’๐’๐’–๐’„๐’Šรณ๐’" ๐’‘๐’‚๐’“๐’‚ ๐’‚๐’š๐’–๐’…๐’‚๐’“ ๐’‚ ๐’๐’•๐’“๐’๐’” ๐’‚ ๐’†๐’๐’„๐’๐’๐’•๐’“๐’‚๐’“๐’๐’‚.
    โ˜‘๏ธ ๐‘ฌ๐’ ๐’‡๐’๐’“๐’ ๐‘จ๐‘ช๐‘ฌ๐‘น ๐’„๐’๐’Ž๐’Ž๐’–๐’๐’Š๐’•๐’š ๐’•๐’Š๐’†๐’๐’† ๐’–๐’ ๐’‚๐’Ž๐’ƒ๐’Š๐’†๐’๐’•๐’† ๐’‚๐’ˆ๐’“๐’‚๐’…๐’‚๐’ƒ๐’๐’† ๐’…๐’๐’๐’…๐’† ๐’•๐’๐’…๐’ ๐’†๐’ ๐’Ž๐’–๐’๐’…๐’ ๐’†๐’” ๐’ƒ๐’Š๐’†๐’๐’—๐’†๐’๐’Š๐’…๐’.
  • JackE
    JackE ACE Posts: 45,212 Trailblazer
    Sorry andylb that's incorrect. The recommended modules for this model support up to 3.2GHz Jack E/NJ





    Jack E/NJ

  • JackE
    JackE ACE Posts: 45,212 Trailblazer
    edited April 2020
    Contact Crucial. They will make it right. You may have gotten a bad module. But before you do, please shut machine completely off, Then press and hold the F2 key. Then press the power button while still holding the F2 key. The BIOS menu may then appear. Jack E/NJ

    Jack E/NJ

  • IVAN_PC
    IVAN_PC ACE Posts: 7,596 Pathfinder
    edited April 2020



    You have to see the soldered chip, how it works, to see where the compatibility problem is.





    โ˜‘๏ธย ๐‘บ๐’Š ๐’†๐’”๐’•๐’‚ ๐’†๐’” "๐’๐’‚ ๐’“๐’†๐’”๐’‘๐’–๐’†๐’”๐’•๐’‚", ๐’‰๐’‚๐’› ๐’„๐’๐’Š๐’„ ๐’†๐’ "๐‘จ๐’„๐’†๐’‘๐’•๐’‚๐’“ ๐’๐’‚ ๐’”๐’๐’๐’–๐’„๐’Šรณ๐’" ๐’‘๐’‚๐’“๐’‚ ๐’‚๐’š๐’–๐’…๐’‚๐’“ ๐’‚ ๐’๐’•๐’“๐’๐’” ๐’‚ ๐’†๐’๐’„๐’๐’๐’•๐’“๐’‚๐’“๐’๐’‚.
    โ˜‘๏ธ ๐‘ฌ๐’ ๐’‡๐’๐’“๐’ ๐‘จ๐‘ช๐‘ฌ๐‘น ๐’„๐’๐’Ž๐’Ž๐’–๐’๐’Š๐’•๐’š ๐’•๐’Š๐’†๐’๐’† ๐’–๐’ ๐’‚๐’Ž๐’ƒ๐’Š๐’†๐’๐’•๐’† ๐’‚๐’ˆ๐’“๐’‚๐’…๐’‚๐’ƒ๐’๐’† ๐’…๐’๐’๐’…๐’† ๐’•๐’๐’…๐’ ๐’†๐’ ๐’Ž๐’–๐’๐’…๐’ ๐’†๐’” ๐’ƒ๐’Š๐’†๐’๐’—๐’†๐’๐’Š๐’…๐’.
  • Gabrielle0602
    Gabrielle0602 Member Posts: 5 New User
    JackE said:
    Contact Crucial. They will make it right. You may have gotten a bad module. But before you do, please shut machine completely off, Then press and hold the F2 key. Then press the power button while still holding the F2 key. The BIOS menu may then appear. Jack E/NJ
    Theoretically, should the computer have supported crucial RAM memory? In your experience, what brand of ram do you recommend to avoid this type of error?
  • andylb
    andylb ACE Posts: 3,824 Pathfinder
    I stand corrected guys, thank you B)

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed dayย  B)

    โ˜…โ˜… ACEย Pathfinderย 2019โ˜…โ˜…

  • IVAN_PC
    IVAN_PC ACE Posts: 7,596 Pathfinder
    Gabrielle0602 said: JackE said: Contact Crucial. They will make it right. You may have gotten a bad module. But before you do, please shut machine completely off, Then press and hold the F2 key. Then press the power button while still holding the F2 key. The BIOS menu may then appear. Jack E/NJ
    Theoretically, should the computer have supported crucial RAM memory? In your experience, what brand of ram do you recommend to avoid this type of error?


    Friend, the problem is not the chip you put, the crucial thing must be compatible, since it has a very good compatibility, you must look at which chip is soldered to the board, to see which one is correct.

    โ˜‘๏ธย ๐‘บ๐’Š ๐’†๐’”๐’•๐’‚ ๐’†๐’” "๐’๐’‚ ๐’“๐’†๐’”๐’‘๐’–๐’†๐’”๐’•๐’‚", ๐’‰๐’‚๐’› ๐’„๐’๐’Š๐’„ ๐’†๐’ "๐‘จ๐’„๐’†๐’‘๐’•๐’‚๐’“ ๐’๐’‚ ๐’”๐’๐’๐’–๐’„๐’Šรณ๐’" ๐’‘๐’‚๐’“๐’‚ ๐’‚๐’š๐’–๐’…๐’‚๐’“ ๐’‚ ๐’๐’•๐’“๐’๐’” ๐’‚ ๐’†๐’๐’„๐’๐’๐’•๐’“๐’‚๐’“๐’๐’‚.
    โ˜‘๏ธ ๐‘ฌ๐’ ๐’‡๐’๐’“๐’ ๐‘จ๐‘ช๐‘ฌ๐‘น ๐’„๐’๐’Ž๐’Ž๐’–๐’๐’Š๐’•๐’š ๐’•๐’Š๐’†๐’๐’† ๐’–๐’ ๐’‚๐’Ž๐’ƒ๐’Š๐’†๐’๐’•๐’† ๐’‚๐’ˆ๐’“๐’‚๐’…๐’‚๐’ƒ๐’๐’† ๐’…๐’๐’๐’…๐’† ๐’•๐’๐’…๐’ ๐’†๐’ ๐’Ž๐’–๐’๐’…๐’ ๐’†๐’” ๐’ƒ๐’Š๐’†๐’๐’—๐’†๐’๐’Š๐’…๐’.
  • JackE
    JackE ACE Posts: 45,212 Trailblazer
    >>>Theoretically, should the computer have supported crucial RAM memory? In your experience, what brand of ram do you recommend to avoid this type of error?>>>

    I like Crucial/Micron better than just about anybody. Contact them. They will make it right. Or refund your money. Jack E/NJ ย 

    Jack E/NJ

  • Gabrielle0602
    Gabrielle0602 Member Posts: 5 New User
    JackE said: Contact Crucial. They will make it right. You may have gotten a bad module. But before you do, please shut machine completely off, Then press and hold the F2 key. Then press the power button while still holding the F2 key. The BIOS menu may then appear. Jack E/NJ

    I did the procedure and it still does not enter the BIOS, just turn on the computer and the screen remains black.
  • Gabrielle0602
    Gabrielle0602 Member Posts: 5 New User
    I hope and you can refund the money, thank you very much, comrades.
  • JackE
    JackE ACE Posts: 45,212 Trailblazer
    Then contact Crucial pronto. Jack E/NJ

    Jack E/NJ

  • Kitchan19
    Kitchan19 Member Posts: 1 New User
    can i upgrade aspire 3 to 16 gb ram??ย  with two 8gb ram?? if its posible ,what is the recommended MHZ for that??
  • JackE
    JackE ACE Posts: 45,212 Trailblazer
    Go to this link. Select ACER manufacturer. Then select A3 product series. Then select your specific A315-xxx? model number. Jack E/NJ

    Jack E/NJ

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