PH315-51 Why wont my gpu fan go max speed?

Aeislin
Aeislin Member Posts: 11 New User
edited November 2023 in 2020 Archives
I click on max and it doesnt turn on it stays on 0 rpm but it spins slowly when i play a game and builds up as if its on auto and my gpu gets hot af.

Answers

  • Aeislin
    Aeislin Member Posts: 11 New User
    My laptop model is PH315-51
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    It sounds like a faulty fan. Are you still under warranty? If you are contact Acer support for your region 

    If you are out of warranty then you can easily replace the fan yourself, part number is in the screenshot below from the Service Guide for your model. You can order either the plastic or metal fan, the metal fan has slightly better cooling but is noisier with a higher pitched whine


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Aeislin
    Aeislin Member Posts: 11 New User
    andylb said:
    It sounds like a faulty fan. Are you still under warranty? If you are contact Acer support for your region 

    If you are out of warranty then you can easily replace the fan yourself, part number is in the screenshot below from the Service Guide for your model. You can order either the plastic or metal fan, the metal fan has slightly better cooling but is noisier with a higher pitched whine


    andylb said:
    It sounds like a faulty fan. Are you still under warranty? If you are contact Acer support for your region 

    If you are out of warranty then you can easily replace the fan yourself, part number is in the screenshot below from the Service Guide for your model. You can order either the plastic or metal fan, the metal fan has slightly better cooling but is noisier with a higher pitched whine

    how do i know if im still under warranty and if im not how do i replace the fan

  • Aeislin
    Aeislin Member Posts: 11 New User
    how do i know if im under warranty and how do i replace man fan also do i need to specifically get a gpu because a lot of these say cpu fan i need a gpu fan
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Generally Acer laptops have a one year warranty. contact Acer support for your region and they will check if you are still under Warranty
    http://www.acer.com/worldwide/support/#_ga=2.178343012.1565315166.1568641242-218381942.1567545004

    This video covers tearing down a Helios 300 including removing the fans, he removes the heatsink unit first but you can leave the heatsink alone and just remove and replace the fans
    https://www.youtube.com/watch?v=uB39PPoHBpo

    This is the part number for fans for your model from your models Service Guide. You can get the Plastic or Metal, the metal runs a little cooler but makes a higher pitched sound


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)