HOW TO FIX RADEON SETTINGS AND DRIVER VERSION DO NOT MATCH AFTER I RESET MY ACER NITRO 5

harleiy
harleiy Member Posts: 15 Troubleshooter
edited November 2023 in 2020 Archives
I reset my acer nitro 5 to factory settings but i did not make any back, so after the reset i try to open the AMD radeon setting and now i get this notification. Before i reset it m AMD radeon was up to date.  how to solve this problem? please help me.

Comments

  • Have you already downloaded adrenalin on the amd website?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • harleiy
    harleiy Member Posts: 15 Troubleshooter
    i am downloading now the software. can you teach me how to solve it after i down load the AMD?
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    edited March 2020 Answer ✓
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • harleiy
    harleiy Member Posts: 15 Troubleshooter
    Thank you for your assistance it really fix My AMD radeonsettings.
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited March 2020 Answer ✓
    The new AMD Adrenalin 2020 Control Center is designed to give support for your hardware and contains Mobile Driver support for this exact model, the Graphics Drivers on the Acer site are only base drivers. If you haven't already downloaded and installed it then click the link below to download it. If you get a failure installing the new Control Center then download and run DDU https://www.guru3d.com/files-details/display-driver-uninstaller-download.html for a clean uninstall of your current AMD Center and Drivers then try to reinstall

    https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-3-1

    Most of the problems I have encountered answering questions similar to yours are that users do not have the GPU set up correctly in the Control Center and are gaming on their Dedicated Vega 8 GPU which gives poor performance and is not designed for gaming. I have your exact model and my gaming experience using the AMD 2020 Control Center is good, Follow these instructions

    First make sure you game with your battery charged to 100% BEFORE gaming and KEEP plugged into the main AC power while gaming. Make sure "High Performance when on AC", is selected in your Windows Power Plan and in Nitrosense. If you fail to do this your CPU will run at around 50% of capacity and you will experience poor game performance

    Open the New AMD 2020 Control Center and click the GAMING tab then click the 3 dots in the upper right hand corner and select ADD A GAME, navigate to your games .exe file and double click it to add it, or you can select SCAN FOR GAMES and let the Control Center search your harddrive for games to add. After successfully adding the game click on the game and you will be taken to another window and click the LAUNCH GAME tab.
    Only in this way will your games use the Discrete Rx560x GPU, NEVER launch your game through a desktop shortcut or any other way, do it in the manner I have described.

    Please remember that online gaming may experience low fps and stutter due to the games servers and bottlenecking and that has nothing to do with your GPU.

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  • Estiakahmed008
    Estiakahmed008 Member Posts: 1 New User
    Just watch the following video. You need to change the value in the registry.
    Hope this will help you...
    Radeon Software and Driver versions do not match(Fixed)