Need Serious Help

ÆTERNA
ÆTERNA Member Posts: 3 New User
edited December 2023 in 2020 Archives
So about two-three days ago I accidentally broke my Acer Nitro 5 keyboard. It’s the Laptop, not sure what specific model and I can’t check.
A ball smacked them, and now they completely don’t work, I can’t turn it on, none of the Bios keys work, nothing.
im wondering if something just got dislodged or the entire thing needs replacing. I already tried looking at the internals but there are some screws (namely the ones on the battery) that I can’t get out, and I can’t get the wires out either.
Please let me know if this has ever happened with you and if you needed to replace it or it was an easy fix. I don’t have the money for a new keyboard at the moment and I can’t wait to go get it repaired so I’ll take anything I can get.
(something else I noticed is that it didn’t come with a hard drive? I don’t know if it’s just me but it looks like nothing is there at all and it’s confusing the hell out of me.)

Comments

  • Can you enter the first ten numbers of the SN? You can find this information in the lower case. Also, is there any visible damage?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • ÆTERNA
    ÆTERNA Member Posts: 3 New User
    I can’t find the SN but there is no visible damage to the keys, I would’ve seen it by now if there was.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    Answer ✓
    Have you checked if the keyboard is attached to the motherboard?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ÆTERNA
    ÆTERNA Member Posts: 3 New User
    the wires were a little lose. I pushed them in and reset the battery just to make sure it wasn’t an overheat issue, which it wasn’t. BUT I did get it working again after tinkering, so no need for a replacement or repair.
    thanks for your help =D
  • So, the keyboard was not connected correctly on the motherboard?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)