Acer Helios 300 2019-Nvme m2 SSD throttling at 60c.

Yahyoh
Yahyoh Member Posts: 7 New User
edited November 2023 in 2020 Archives
Guys is it normal for Nvme SSD to throttle at above 60c? my Kingstone M2 SSD throttle very bad above 60c to the point it feels slower than HDD after like 30 mins of gaming. even tho the game is installed on the HDD not on the it! the laptop is Helios 300 2019

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited March 2020
    CPU and GPU throttle, usually due to temperatures but 60 deg is not excessive and would not cause throttling. Far more likely to be your GPU setup being incorrect, follow my gaming walkthrough for Nvidia GPU below

    Make sure you do this below and always game on 100% battery BEFORE gaming and KEEP plugged in while gaming, in your Windows Power plan select High Performance when on AC 

    1. Download and install the latest Nvidia drivers from here 
    https://www.nvidia.com/Download/Find.aspx. 

    2. Go to the Nvidia control center and click Manage 3d settings tab, then click the Global Settings tab and change Preferred Graphics processor from Auto select to your Nvidia GPU, do this by clicking the downward arrow to the right of Auto Select and select the Nvidia GPU. Then under the Program Settings tab select the programs and games that you want to run on the Nvidia GPU. Do the same under the Set PhysX Configuration tab



    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Yahyoh
    Yahyoh Member Posts: 7 New User
    WAT?
    im defiantly talking about the Nvme SSD not the GPU,

    the speed of the SSD dropping to about 20% of the actual speed after about 30 min of gaming even the the games installed on the HDD not on the SSD.

    ------------------------------------------------------------------------------
    CrystalDiskMark 7.0.0 x64 (C) 2007-2019 hiyohiyo
                                      Crystal Dew World: https://crystalmark.info/
    ------------------------------------------------------------------------------
    * MB/s = 1,000,000 bytes/s [SATA/600 = 600,000,000 bytes/s]
    * KB = 1000 bytes, KiB = 1024 bytes

    [Read]
    Sequential 1MiB (Q=  8, T= 1):    93.742 MB/s [     89.4 IOPS] < 88540.94 us>
    Sequential 1MiB (Q=  1, T= 1):    77.386 MB/s [     73.8 IOPS] < 13521.67 us>
        Random 4KiB (Q= 32, T=16):    51.008 MB/s [  12453.1 IOPS] < 40872.18 us>
        Random 4KiB (Q=  1, T= 1):    16.089 MB/s [   3928.0 IOPS] <   254.19 us>

    [Write]
    Sequential 1MiB (Q=  8, T= 1):   222.047 MB/s [    211.8 IOPS] < 37568.90 us>
    Sequential 1MiB (Q=  1, T= 1):   253.722 MB/s [    242.0 IOPS] <  4126.30 us>
        Random 4KiB (Q= 32, T=16):   266.822 MB/s [  65142.1 IOPS] <  7845.35 us>
        Random 4KiB (Q=  1, T= 1):    55.338 MB/s [  13510.3 IOPS] <    73.80 us>

    Profile: Default
       Test: 1 GiB (x5) [Interval: 5 sec] <DefaultAffinity=DISABLED>
       Date: 2020/03/26 23:26:37
         OS: Windows 10  [10.0 Build 18363] (x64)

    normal speed

    ------------------------------------------------------------------------------
    CrystalDiskMark 7.0.0 x64 (C) 2007-2019 hiyohiyo
                                      Crystal Dew World: https://crystalmark.info/
    ------------------------------------------------------------------------------
    * MB/s = 1,000,000 bytes/s [SATA/600 = 600,000,000 bytes/s]
    * KB = 1000 bytes, KiB = 1024 bytes

    [Read]
    Sequential 1MiB (Q=  8, T= 1):  1602.569 MB/s [   1528.3 IOPS] <  5226.48 us>
    Sequential 1MiB (Q=  1, T= 1):  1088.288 MB/s [   1037.9 IOPS] <   962.99 us>
        Random 4KiB (Q= 32, T=16):   732.618 MB/s [ 178861.8 IOPS] <  2853.98 us>
        Random 4KiB (Q=  1, T= 1):    38.010 MB/s [   9279.8 IOPS] <   107.58 us>

    [Write]
    Sequential 1MiB (Q=  8, T= 1):   891.844 MB/s [    850.5 IOPS] <  9372.03 us>
    Sequential 1MiB (Q=  1, T= 1):   518.195 MB/s [    494.2 IOPS] <  2022.37 us>
        Random 4KiB (Q= 32, T=16):   483.939 MB/s [ 118149.2 IOPS] <  4324.33 us>
        Random 4KiB (Q=  1, T= 1):    76.619 MB/s [  18705.8 IOPS] <    53.26 us>

    Profile: Default
       Test: 1 GiB (x5) [Interval: 5 sec] <DefaultAffinity=DISABLED>
       Date: 2020/03/27 23:10:34
         OS: Windows 10  [10.0 Build 18363] (x64)





  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited March 2020
    It’s a symptom not a cause. CPU generating excessive heat is the usual culprit so it would be interesting to see what the CPU temp is as well but I did find a generic chart for SSD throttling. Clean your fans and vents and use a good quality USB powered cooling pad


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Yahyoh
    Yahyoh Member Posts: 7 New User
    Im pretty sure fans are clean, the CPU temp around 70-83 under gaming with coolboost.

    now im starting to think the SSD is dying, as reading speed not getting higher than 500MB where it should be around 1500MB even when the SSD temp is cool.

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