Pm161q portable monitor

Lilypaws
Lilypaws Member Posts: 2 New User
edited February 22 in 2020 Archives
When I plug my device into it, i only get a signal not found message. I tried it with 3 different devices and they all say the same thing. What causing this? I bought it brand new and it the first time using it.

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,331 Trailblazer
    Hello,
    May be the USB Type-C of your devices don't support the DP signal (DisplayPort).
    France
  • Lilypaws
    Lilypaws Member Posts: 2 New User
    That what I was thinking. I have another porta le monitor that uses the same port and it works. I'm going to take it back to the store. I still have 3 days before the return.