My Acer Predator Helios 300 G3-571-77QK Shut off and isn't turning on.

MrVik
MrVik Member Posts: 2 New User
edited November 2023 in 2020 Archives
I was playing a game and suddenly the laptop turned off. Plugging the charger in doesn't work, and I have tried pressing the pin button on the bottom and I've unplugged the battery and tried turning it on and then plugged the battery back in and tried to turn it on. Nothing is working. Does anyone know what I can do to fix this?

Answers

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited March 2020
    MrVik if you have already tried a battery power drain press/hold the battery pinhole for 30s+ and left it to rest for a couple of hours also check the ram compartment if you have a power kill switch near the ram slots and if its properly pressed when closed/screwed back in place in doubt add some layers of electrical tape to make sure its properly pressed (also check your ram slots clean the sodimms swap slots etc) and make sure all chassis screws are properly tighten and if even after all that its not powering up anything could well be a hardware issue another question is how were your temps while gaming also are you by any chance still on warranty of so send it back to get it checked ir out of warranty you would probably be better going into a really good repair shop to get it diagnosed worst case if they diagnose its the mobo you would be probably battery in getting a new one as a donor/refurbished mobo will cost you almost the price of a new laptop good luck


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • MrVik
    MrVik Member Posts: 2 New User
    I don't know what the temp was and it is not under warranty anymore. I have tried those things but none have worked yet. I was going to take it into a repair shop but the one in my town is closing for a few weeks.