Acer Swift 3 - SF314-57G-56JY temperature and fans

OlegZakharov
OlegZakharov Member Posts: 7 New User
edited November 2023 in 2020 Archives
Good day,

I bought SF314-57G-56JY about a month ago and now i have some troubles with it

1. Fans. 
I was amazed how quiet and fast this laptop is. However...
One day it started to make some noises: obviously that was fans. They don't make loud sounds, like something really wrong, but they never stop as I start laptop in a warm room. It's okay to use notebook in classrooms, office, because noise mix with enviroment, nevertheless, i can hear fans while watching films at night or just sitting in a quiet room. That's not okay. I don't think that laptop already has pumped dust inside (i use it about 1 month), so the problem is kinds deeper.

Attempts:
a) Swift users advised to balance processor power management, i tried this trick too. No result. Cooling system in settings is "passive" on battery. Fans still working like under the load (not very loud), but laptop stopped to heat. 

 


b) Usage of CP (not using programms) flucuates, but not higher than 15%. RAM usage (not using anything) is about 50%. 
Checked processes - ***** its all about svchost. Scanned for viruses by Kaspersky - nothing. СИСТЕМА = System. Any assumptions?


c) Tried install Intel XTU to try undervolting and maybe slow fans, but my i5-1035G1 doesn't support XTU. I found some installing trick with DISABLEPLATFORMCHECK=1 - it does not work too (this guide is for older version, even i optimised it to newer one).

d) Some users advise to update BIOS. Do you have any guides? Intel/Acer (even users) sites say that can harm system, like BSODs etc. 

Only thing i understand - that cooling system is attached to CPU and GPU temperatures. I noticed that "cold" laptop (when I come home from a cold street) dont start fans for 8-10 mins. That's all i got. 
May be i can turn off binding cooler and CPU? Any other suggestions? 

Thank you for your answers in advance!
Sorry for my english

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    What is the version of the bios? What temperature is your notebook reaching? Did this "problem" occur after any windows update?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • OlegZakharov
    OlegZakharov Member Posts: 7 New User
    egydiocoelho said:
    What is the version of the bios? What temperature is your notebook reaching? Did this "problem" occur after any windows update?
    BIOS Insyde Corp. V1.07, 05.09.2019
    AIDA shows ~28-40 C* CPU not using programmes. Using by battery it never heats a lot, when charging laptop - it heats pretty well
    Honestly i can't remember, when it was exactly. I updated windows 2 weeks ago, noticed always running fans about week ago

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    In this case, it would be interesting to try to restore the windows, three weeks back and see if the problem remains.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
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  • OlegZakharov
    OlegZakharov Member Posts: 7 New User
    Restored, no result. I had thoughts maybe it could be helpful to renew thermopaste or something like that. Do you have any other suggestions ? (using OS, not going inside laptop)
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Try reinstalling windows by pressing alt + f10 before the Acer logo.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • OlegZakharov
    OlegZakharov Member Posts: 7 New User
    egydiocoelho said:
    Try reinstalling windows by pressing alt + f10 before the Acer logo.
    Doesn't help
  • OlegZakharov
    OlegZakharov Member Posts: 7 New User
    egydiocoelho said:
    Try reinstalling windows by pressing alt + f10 before the Acer logo.
    Restored battery using pin at bottom of the laptop: no results too. 

    Noticed that at the beggining using of notebook it tested fans as acer logo shown up: short 'test-blow" like at max power, then it was turning quiet until i load it with apps. 
    Now there is no "test-blow", fans is absolutely silent for 1 minute precisely, only then they start and dont stop. 
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Can you record a video of the "problem" and post it on youtube? Also, does the same problem occur when updating the bios?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • he02
    he02 Member Posts: 63 Troubleshooter
    Have you fixed your problem ? I have one acer a715-74g-73qx and verified that every time  the screen saver turns on the cooler keeps very loud . When the screen saver turns off, the cooler keep more quiet 
  • billsey
    billsey ACE Posts: 34,206 Trailblazer
    @he02 you should start your own thread for this problem, since you have a different model than the original poster. Be sure you give the full model number (as you did here), describe the problem and what you've tried so far to resolve it. What screensaver are you running? The G models have discrete graphics so there's more heat when doing something graphic intensive, and that might be what you're seeing.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ABRIN
    ABRIN Member Posts: 9

    Tinkerer
    Did you solved the problem?
    I have the same model with same problem.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    @ABRIN Is your model the sf314-57g?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ABRIN
    ABRIN Member Posts: 9

    Tinkerer
    edited June 2020
    egydiocoelho said:
    @ABRIN Is your model the sf314-57g?
    Yes, It is SF314-57G.
    My problem is not fan noise, but the temperature. Right after start it is between 45-55 degree Celsius. And if i run an average game (pubg mostly) it reaches 70 even while using a cooling pad with two fans running right beneath the vents. 
    I have updated BIOS to latest, tried undervolting (at -60mV , below that it crashes often).
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Check this version bios @ABRIN: https://www.acer.com/ac/pt/BR/content/support-product/8105?b=1
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

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