need help for my thesis. my laptop Acer Nitro 5 (AN515-42-R8HN amd Ryzen 5) wont turn on

JACR
JACR Member Posts: 4 New User
edited December 2023 in 2020 Archives
my laptop wont turn on, no charging light (blue or orange). this happens after my laptop suddenly shut down due to low power (0%). after that it wont turn on anymore. my charger is fine and working on another acer laptop. battery reset not working, other acer charger not working. i cant return it for warranty too due to NCR lockdown in Philippines due to Covid 19. any suggestion? pleaseee thankyou!!

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Sounds like your battery may be fried, never let a laptop battery get down to 0%

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • JACR
    JACR Member Posts: 4 New User
    thankyou for the answer. so the only way to fix it is to replace the battery? it's only 8 months old, i barely let it go down to 0% on battery. i mostly use it with the charger connected. last month i noticed that the charger plugged in but not charging. that time i tried battery pin reset, then it worked. but now battery pin reset is not working
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Sorry but it really does sound like a bad battery, classic symptoms I'm afraid

    Please click YES if I have answered your question

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • JACR
    JACR Member Posts: 4 New User
    thankyou. i think ill just wait till the end of quarantine