Can't register my PH315-52-58AV

Treak
Treak Member Posts: 3 New User
edited November 2023 in 2020 Archives

Hi Acer,

 

I've been trying to register my device. However, your website doesn't seem to accept the serial number. I tried everything but no luck. Tried registering via acer software but still no luck.Please advise. I'll wait for your responce.


Mahendra.

Best Answer

Answers

  • JackE
    JackE ACE Posts: 44,906 Trailblazer
    Answer ✓
    If you used the following site without success https://www.acer.com/ac/en/IN/content/support, then scroll to the bottom of the page and use the chatline or phone to register the product.

    Jack E/NJ

    Jack E/NJ

  • polay
    polay Member Posts: 1 New User
    hi Acer 
    can you also help icant register my laptop on the warranty it always pop up see below.
    but on my fill up theres no blank appreciate your help

      Warning!

    Some required fields might be blank or you have entered an invalid data type. Please check your inputs again before submission


    best regards,
    cla

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited March 2020
    polay if the acer support website for your own country wont allow you to register your laptop you have to contact acer support directly to do so this community its not a direct acer support channel its mainly run by normal users we dont work for acer we are just here voluntary to help to troubleshoot any issues that might arise the best way we can and acer staff is here just to manage it and will only intervene i rare cases if really needed so as i said previously you should contact support directly

    PS: also try another browser and clean your cache/cookies


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  • JackE
    JackE ACE Posts: 44,906 Trailblazer

    Jack E/NJ

  • Treak
    Treak Member Posts: 3 New User
    Hi,

    Thanks for fast revert ,
    as you can see i have purchased 2 year extended warranty but on website showing only one year ,
    plus when i go to acer registration software and after loging error message coming (picture attached)
    can anybody hep me regarding this? 
    i have original invoice and everything.




  • Treak
    Treak Member Posts: 3 New User
    if i want to register complain after a year i cant because its showng only one year warranty.
  • JackE
    JackE ACE Posts: 44,906 Trailblazer
    What about the chat-line? If no help/access there, then go  back to https://www.acer.com/ac/en/IN/content/support
      and click on the 'where to service' link. Then click on the Maharashtra region. Then select one of the providers for notebooks that's most convenient to you. Then let them handle it. I want to know how you make out. Jack E/NJ


    Jack E/NJ