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Screws for ER320hq

Member Posts: 4 New User
edited February 2024 in 2020 Archives
Just bought an ER320hq, but it doesn't come with any screws to attached the base!  The instructions don't even reference screws.  What screws should I use?

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Answers

  • Member Posts: 47 Devotee WiFi Icon
    edited March 2020
    Hi @QCALLAN ,
    contact Acer store and provide them your monitor model no. may be they can help.
    Acer store number : 1800-910-2237


    Click yes if you find this useful. 
  • Member Posts: 4 New User
    hmm hesitant to call that number as I'm now entering my 55th minute waiting for their tech support to pick up
  • Member Posts: 4 New User
    the central tech support number that is
  • Member Posts: 47 Devotee WiFi Icon
    edited March 2020
    @QCALLAN ,
    I request you to choose sales support not tech support.
  • Member Posts: 4 New User
    56 minutes someone gets on the line.  They tell me to call some random repair shop in Lansing Mi.  I pushed back and asked for a supervisor, but to no avail (They were in a "meeting").  Call the repair store.  Guy gets on the phone and tells me to return it, and has no idea what screws to use.
  • Member Posts: 47 Devotee WiFi Icon
    edited March 2020
    @QCALLAN
    I'm sorry to hear that. You can contact @Kev0806 for the parts.


    Click yes if you find this helpful.
  • ACE Posts: 34,932 Trailblazer
    Are you sure the base doesn't just snap in to that spot in the bottom center on the back? A lot of the monitors do that unless you're going to use a VESA mount instead of the default.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Member Posts: 2,598 Guru
    QCALLAN said:
    56 minutes someone gets on the line.  They tell me to call some random repair shop in Lansing Mi.  I pushed back and asked for a supervisor, but to no avail (They were in a "meeting").  Call the repair store.  Guy gets on the phone and tells me to return it, and has no idea what screws to use.
    We are sorry you are having this issue. Can you kindly send a pm with the SN and pictures if possible so we can further assist you?

    Regards,
    Acer-karp.

    minimizar para MAXIMIZAR.

    Descubra a mais recente e inovadora tecnologia que chegará no mercado, next@acer.

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