I need help!!!

Naveen101
Naveen101 Member Posts: 22 Troubleshooter
edited October 2023 in 2020 Archives
my laptop screen doesnt on after i put it into sleep mode .. please give me a solution
Laptop:- Acer aspire E5 576G 57w4
Bios version:- v1.43
Windows 10 (laptop came with windows 10)

Best Answer

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Answer ✓
    Good Morning Naveen101 !

    The solution is ... do not use sleep or hibernate mode.
    The latest releases of Windows have generated errors in these two modes on various devices from various developers.
    It is already known that Microsoft has been working on these patches and possibly in the mid-year updates a patch will be released.

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    Atenciosamente:  J. MaClane™

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Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Answer ✓
    Good Morning Naveen101 !

    The solution is ... do not use sleep or hibernate mode.
    The latest releases of Windows have generated errors in these two modes on various devices from various developers.
    It is already known that Microsoft has been working on these patches and possibly in the mid-year updates a patch will be released.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™

    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Naveen101
    Naveen101 Member Posts: 22 Troubleshooter
    thank u very much !! If there are ay other solutions u can give me!!
  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    @Naveen101

     Have you tried changing the Power options in “Advanced” settings tab? If not please try the below mentioned steps:
    1. Click Start button, click Control Panel, click System and Security, and then click Power Options.
    2. On the Select a power plan page, click Change plan settings for the plan that you want to change.
    3. On the Change settings for the plan page, click Change advanced power settings.
    4. On the Advance settings tab, expand Sleep, expand Allow Hybrid Sleep, and choose OFF.
    5. On the Advanced settings tab, expand Sleep, expand Allow wake timers, choose Disable for both when your computer is running on battery and when it's plugged in, and then click OK.
    6. On the Advanced settings tab, expand USB settings, under USB settings expand USB selective suspend settings, choose Disable.
    7. Click Apply and then OK to save the changes.

    Check if the above steps work and reply.


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