Acer Nitro replacement charger, USA

nitromom
nitromom Member Posts: 3 New User
edited December 2023 in 2020 Archives
The charger on my daughters Acer Nitro 5 is having issues, and I would like to replace it with an authentic Acer charger. It shipped with an HP charger. Bought new from Amazon.

I would like to find an actual Acer charger or a compatible Acer recommended charger.  I am having a hard time determining where to find one.

Answers

  • CoCo_1134
    CoCo_1134 Member Posts: 47 Devotee WiFi Icon
    Hi @nitromom ,
    You can contact Acer store to order orginal charger. check the number below for contacting acer store.
    1800-910-2237

    Also, you can order through acer store website for that please check below mentioned link.
    https://store.acer.com/en-us/?utm_source=us.acer.com&utm_medium=referral&utm_campaign=Ongoing&utm_content=Nav#_ga=2.38943907.1269969444.1583935646-1619464530.1574882902



    Hit accept if you find this helpful. Have a good day.  :)
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Exact model number please

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • nitromom
    nitromom Member Posts: 3 New User
    AN515-53-55G9   I see no link that takes me to any specific charger for this device.
  • CoCo_1134
    CoCo_1134 Member Posts: 47 Devotee WiFi Icon
    edited March 2020
    Hi @nitromom ,

    find the below mentioned part number for your computer charger. hope this will work
    AC ADAPTER :  KP.13501.007
    CABLE :  27.Q28N2.015
    Also you can contact to below mentioned Acer store no. to order the charger.
    1800-910-2237




    Hit accept if you find this helpful. Have a good day.  
  • CoCo_1134
    CoCo_1134 Member Posts: 47 Devotee WiFi Icon

    Hi @nitromom

    Also check the link below and contact them. they are the Part Partners of Acer. 
    https://us.answers.acer.com/app/answers/detail/a_id/5969

    Hit accept if you find this helpful. Have a good day.  
  • nitromom
    nitromom Member Posts: 3 New User
    Let me also describe the original problem. Some searching has turned up the possibility that the problem is the charger itself, but I wont be sure until I get the replacement.

    The charger does not consistently connect to the apparent satisfaction of the laptop. It will, without being touched, appear to stop being connected, indicated by a beep, and the light next the port going out. Then it can sometimes come back on without being touched, sometimes it seems to require a touch to get it to reconnect.

    Some references to the problem indicated the battery could be the issue. Removing the battery was suggested by one Acer user while another said that this model will not run with just the power cord. 

    I figured it will be cheaper to try the charger first.  Thoughts?
  • CoCo_1134
    CoCo_1134 Member Posts: 47 Devotee WiFi Icon
    edited March 2020
    Hi @nitromom ,
    I will also recommend to check with charger first.