Acer predator ph-315-51 motherboard ? identify it?

Shani
Shani Member Posts: 5 New User
edited November 2023 in 2020 Archives
what is the name of the part encircled by 1&2 ,it is defected in my laptop, acer predator ,Helio ph-315-51 .and also help where I can find it?

Answers

  • Your motherboard model is dh5vf la-f952p revision 1.0 n
    On the other question, I think you will see the name that is written on top of the capacitors. What is the specific problem with the motherboard?
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  • Shani
    Shani Member Posts: 5 New User
    Your motherboard model is dh5vf la-f952p revision 1.0 n
    On the other question, I think you will see the name that is written on top of the capacitors. What is the specific problem with the motherboard?
    The problem was that the laptop wasn't turning on ,and also their wasn't any litup on charging but after removing these two (whatever capacitor or someone tell me ic(may be wrong)) now the keyboard and adapter lit up.so the problem lies in it.can you please help me in identifying in it by its actual name and how to correct it?and also where to find out?
    Second question as you name the model of motherboard so can you help me where to shop it?

  • Shani
    Shani Member Posts: 5 New User
    Your motherboard model is dh5vf la-f952p revision 1.0 n
    On the other question, I think you will see the name that is written on top of the capacitors. What is the specific problem with the motherboard?
    this things is written ! Can you please tell me what is it? How to find it , because now my laptop is litting but the screen is still not working .
  • Did you notice any burn marks on top of these chips?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited March 2020
    Shani any suspected issues with any motherboard soldered components for ex chips/capacitors should be sent to warranty asap you should contact acer support directly and send it back do not try to fix it yourself and they might void your warranty for that (in fact if you still had warranty even if you dindt had any warranty stickers its completely voided now as you removed fixed components from the motherboard) if out of warranty im afraid you will need to try to get a used donor mobo which usually its always much more expensive that getting a new laptop

    Im also afraid no one can help you identify them neither the acer support engineers as they would just most probably replace the full mobo acer doesnt fix motherboard issues they just replace it and probably send the faulty ones back to the factory where it was build for a possible refurbishment only the factories where the mobos are made can give you any exact components info (or even possibly any microelectronics experienced engineer) and i really doubt you could get anything from them even if you found out who/where it was manufactured personally i wouldnt even bother to try to fix it 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Shani
    Shani Member Posts: 5 New User
    Did you notice any burn marks on top of these chips?
    Yeah,as also seen  on (3H=5A8) written chips in pic , their is little void on top , may be due to burnt,
    While,the other one has not any sign on top!
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited March 2020
    Shani again i strongly suggest you to contact support about your issue and to confirm if your warranty its still valid or not in your case if so send it back asap (if still any left) as your issue its not an issue that can be solved here by any of us as i previously said this is a internal motherboard component none of us can fix this and also just a reminder we dont work for acer we are just normal users like you only here voluntary to try to help in the best we can and this community its not an acer direct support channel in any way its juts users helping users any other more complex issues have to be dealt directly with acer :)

    https://www.acer.com/ac/en/AE/content/service-contact


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Shani
    Shani Member Posts: 5 New User
    xapim said:
    Shani again i strongly suggest you to contact support about your issue and to confirm if your warranty its still valid or not in your case if so send it back asap (if still any left) as your issue its not an issue that can be solved here by any of us as i previously said this is a internal motherboard component none of us can fix this and also just a reminder we dont work for acer we are just normal users like you only here voluntary to try to help in the best we can and this community its not an acer direct support channel in any way its juts users helping users any other more complex issues have to be dealt directly with acer :)

    https://www.acer.com/ac/en/AE/content/service-contact
    I did that previously ,but due to 2 month post warranty, they ask for 600$ usd.thats why I decided to go for local repairing ,they found these 2 chips faulty, but didn't identify it! And hence how to get it!
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    edited March 2020
    I agree with colleague xapim. Is yours laptop really not under warranty? Can you check the warranty status here? https://www.acer.com/ac/en/US/content/system-information
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)