AN517-51 New ACER N18C4 - Nitro 5 battery not charging
LaBeef
Member Posts: 3 New User
The laptop is only a few months old and the battery will not charge. I've tried:
* unplugging and holding the power button, then plugging back in
* running the power troubleshooter, it finds no problems.
* uninstalling all battery items from the device manager, then letting Win10 reinstall them
* physically removing the battery, holding the power button down, booting on AC power and confirming it's not in devices, then shutting down.
*** then restarting and the battery begins to charge. BUT a few seconds later it just stops. Says it's connected to AC, but won't charge.
Super frustrating that I can't unplug it at all to use it or move it.......it sort of defeats the purpose of a laptop..... ;-)
* unplugging and holding the power button, then plugging back in
* running the power troubleshooter, it finds no problems.
* uninstalling all battery items from the device manager, then letting Win10 reinstall them
* physically removing the battery, holding the power button down, booting on AC power and confirming it's not in devices, then shutting down.
*** then restarting and the battery begins to charge. BUT a few seconds later it just stops. Says it's connected to AC, but won't charge.
Super frustrating that I can't unplug it at all to use it or move it.......it sort of defeats the purpose of a laptop..... ;-)
0
Answers
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What is your exact model number, for example AN515-**
Please click YES if I answered your question
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★★ ACE Pathfinder 2019★★
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It's happening to mine too. Mine is AN515-52.0
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All it says by the 'Model number' is: N18C40
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ahh.. the series is: AN517-510
