CB3-532 Chromebook 15 where Remote Desktop is not working

System
System Member Posts: 4,554 Seasoned Practitioner WiFi Icon
edited November 2023 in 2020 Archives

Comments

  • Dagwoody
    Dagwoody Member Posts: 2 New User
    I have a model CB3-532 Chromebook 15 where Remote Desktop is not working.  I am trying to Get Support and when I get a code and enter it in the web version on my PC I get the message "The remote computer is running an older version of the software."  I have tried removing and reinstalling on the Chromebook to no avail.  Can anyone help?
  • billsey
    billsey ACE Posts: 34,291 Trailblazer
    @Dagwoody you are responding to a thread that is more than four years old, dealing with OS issues from version 46 and 47. The current version is something 79 or 80. Start a new thread with your issue. Include your model number, the OS version you are running, the symptoms you are seeing and what you have tried already.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • billsey
    billsey ACE Posts: 34,291 Trailblazer
    @Dagwoody now that your question has been split out into it's own thread, could you answer the questions?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.