Exact i have this issue in my same model

System
System Member Posts: 4,554 Seasoned Practitioner WiFi Icon
edited November 2023 in 2020 Archives
This discussion was created from comments split from: Acer Predator 17X GX-792-7448 freezes, crashes, then restarts while gaming.

Answers

  • Abdo1980
    Abdo1980 Member Posts: 1 New User
    BobRoss said:
    This freeze, restart, crash happens multiple times a day.  Sometimes it will happen when I launch a game, sometimes it will happen about halfway through the game (seems like an uncertain amount of time when it happens to me).  I will be playing a game, then all of the sudden my screen will freeze for 1-2 seconds, while the screen is frozen I can still hear the audio in the background, then after the 1-2 seconds is over my screen will go either pink, green, yellow, or black and then my computer will restart itself (it gives me no error message when this happens which is very frustrating as I have no idea where to start trouble shooting.  While gaming my GPU temperature rarely reaches 80 degrees celsius and the GPU normally stays a bit cooler than that.  I will try and get the average temperatures of a gaming session. 
    exact i have this issue in my same model but it happen just when i plugged the power charger
    any help