Acer nitro 5 an 515 54 515w

Weirdgle
Weirdgle Member Posts: 1 New User
edited December 2023 in 2020 Archives
Hi
im pc illiterate, laptop is 3 months old

had no sound from headphones while listening to youtube
took laptop to curry’s as I have a curry’s warranty. Curry’s has a look and fixed it, he said something about drivers.
Brought back home still not working.
made a recovery disk, trued acer care recovery reset and keep files.
problem resetting nothing’s been changed.
put usb recovery in started recovery process and same again.
nothings been changed.
Been trying this all night and now the laptop is unresponsive
no boot drive
ive been in bios and Reyes the factory default settings and save, but no joy

i want this working and back to factory default, with my videos and what apps shipped with pc

i do not know what to do

can anyone help

or should I use warranty, and will they entertain my warranty with me making these foolish mistakes

regards

I

Answers

  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    @Weirdgle

     Hi, Sorry to hear about your issue. Since you have already tried all the Trouble-Shooting Steps, check the link below and contact the Acer support in your location and they can help you. 
            https://www.acer.com/ac/en/US/content/service-contact

         I hope that this is helpful to you! If I have answered your question click YES alone please, thank you  :3

    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3
  • weirdglezga
    weirdglezga Member Posts: 12

    Tinkerer

    edited March 2020
     thanx Martin, all fixed, thanx to your information

    regards

    Edited the content to hide personal information
    Acer-Samuel