How can I fix a blank screen?

Theajoel
Theajoel Member Posts: 3 New User
edited October 2023 in 2020 Archives
I have an aspire ES 14 which is blank upon booting the laptop. Sometimes the fan makes loud noise and sometimes it doesn't. It's an inbuilt battery and every forum keeps telling me to remove battery so I really don't know what to do. I tried the fn  f4 keys and that does nothing. I reset the batteries also and that still hasn't done anything.

Answers

  • K0de
    K0de Member Posts: 17 Troubleshooter
    try reading this post and see if you find your answer there? https://community.acer.com/en/discussion/498557/xg270hu-screen-blacking-out-randomly
  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Theajoel said:
    I have an aspire ES 14 which is blank upon booting the laptop. Sometimes the fan makes loud noise and sometimes it doesn't. It's an inbuilt battery and every forum keeps telling me to remove battery so I really don't know what to do. I tried the fn  f4 keys and that does nothing. I reset the batteries also and that still hasn't done anything.
    Try battery reset https://us.answers.acer.com/app/answers/detail/a_id/34843 and post that test if the display appears in the BIOS screen. 

    While powering up keep pressing F2 to access BIOS and post that share the result here.
    Click on 'Yes' to accept my comment as answer
  • Theajoel
    Theajoel Member Posts: 3 New User
    Rudy21 said:
    Theajoel said:
    I have an aspire ES 14 which is blank upon booting the laptop. Sometimes the fan makes loud noise and sometimes it doesn't. It's an inbuilt battery and every forum keeps telling me to remove battery so I really don't know what to do. I tried the fn  f4 keys and that does nothing. I reset the batteries also and that still hasn't done anything.
    Try battery reset https://us.answers.acer.com/app/answers/detail/a_id/34843 and post that test if the display appears in the BIOS screen. 

    While powering up keep pressing F2 to access BIOS and post that share the result here.
    I tried doing this and it still hasn't worked. 
  • When you use a flashlight and place it on the display, can you see the icons?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    @Theajoel

    Please share the result after trying fellow member @Piter suggestions.. 
    Click on 'Yes' to accept my comment as answer
  • Theajoel
    Theajoel Member Posts: 3 New User
    Rudy21 said:
    @Theajoel

    Please share the result after trying fellow member @Piter suggestions.. 
    I tried connecting to an external monitor and it actually works!!! So now I know that it's a problem with the screen.
     Thank you all for your suggestions and help.
  • @Theajoel Have you ever used a flashlight on top of the display?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)