Loging into aspire 3 laptop it goes blacksceen with curser but doesnt load

Kaylaj
Kaylaj Member Posts: 7 New User
edited October 2023 in 2020 Archives
Okay so i just got this laptop on saturday Febuary 29th. When loading it up it has a issue which is getting annoying. whenever i load it up and log in, my screen goes black and only the mouser is able to move. Its done this countless times already and i had to restart it then it would fix but, there is occasionally where i have to keep restarting it just to fix it by restarting it over and ovwr again and it gets tiring cause i use it for my college class and having to restart it over and over sucks. 

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    Answer ✓
    Go to the power options and disable the fast startup.
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Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    What is your exact model number

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Kaylaj
    Kaylaj Member Posts: 7 New User
    A315-21-47B4
  • Kaylaj
    Kaylaj Member Posts: 7 New User
    I can acess the task manager and it does pop up, with that it says memory is at like 100% or the cpu would be up high as well but i could try the other way to do it.
  • Have you tried to disable fast startup?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Kaylaj
    Kaylaj Member Posts: 7 New User
    I havent disabled fast startup at all yet.

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    Answer ✓
    Go to the power options and disable the fast startup.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Kaylaj
    Kaylaj Member Posts: 7 New User
    okay I was finally able to get the fast start up to turn off is there anything else i should do or should that fix it? 
  • Kaylaj
    Kaylaj Member Posts: 7 New User
    yes. its what the computer came with.
  • Kaylaj
    Kaylaj Member Posts: 7 New User
    no actually my screen loading was really fast and it didnt even black screen since i turned the fast start up off :)