Acer Chromebook can't turn on

System
System Member Posts: 4,554 Seasoned Practitioner WiFi Icon
edited November 2023 in 2020 Archives
This discussion was created from comments split from: Acer Chromebook 15 Monitor Screen not working.

Comments

  • Dcm1314
    Dcm1314 Member Posts: 1 New User
    I have an Acer Chromebook 15 cb3-532 when I turn the laptop on the lights turn on but you can't hear the laptop turning on and the screen is all black... So I don't know if the battery is totally dead? 
  • billsey
    billsey ACE Posts: 34,276 Trailblazer
    If the lights turn on something is still up at least. Try a full power down, press and hold the power button for 30 seconds or so, release the button and try again to turn it on normally. I don't think your model has a battery reset hole under it, so the next step if that doesn't work is more complex. Are you in warranty?
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