Acer Nitro 5 An515-54

EmrahYLdz
EmrahYLdz Member Posts: 9

Tinkerer

edited December 2023 in 2020 Archives
Hi guys, I think my Hdmi port sometimes active or inactive so my second monitor sometime working sometime not working I didnt find any solution, pls help me ı cant understand, maybe hdmi port is broken but why sometimes is working it ?  

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good Morning EmrahYLdz !

    Which EXACT model of your laptop?
    Is the device connected to the power outlet and with a high performance plan?
    Have you tested other HDMi cables and another monitor?
    Updated drivers?


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
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    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
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  • EmrahYLdz
    EmrahYLdz Member Posts: 9

    Tinkerer

    My laptop model is  Acer Nitro 5 an515 54, Yes connected to the power outlet and ı am using high performance 
    Yes I tried anathor laptops cables is good no problem on the cable, yes my drivers is updated and ı installed from acer website. 
    I recognised something my laptop is oppening instant losing power 1 second and opening is contunie.
  • Fast start up can sometimes cause similar problems. Try disabling this function in the acer care center.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Have you tested another monitor?
    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • EmrahYLdz
    EmrahYLdz Member Posts: 9

    Tinkerer

    Fast start up can sometimes cause similar problems. Try disabling this function in the acer care center.
    Ye s ı did , not worked it is same problem , maybe hdmi port is broken but why sometimes is working and it is working  when ı close laptop it is again not work. Yeah  ı tried monitor and cable it is working 
  • Does the same problem occur on another monitor or TV?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • EmrahYLdz
    EmrahYLdz Member Posts: 9

    Tinkerer

    Does the same problem occur on another monitor or TV?
    No ı cant try . ı have no another monitor or tv
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    In that case, you should test it on another monitor or TV to make sure.
    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • EmrahYLdz
    EmrahYLdz Member Posts: 9

    Tinkerer

    MaClane said:
    In that case, you should test it on another monitor or TV to make sure.

    Okey ı will try if ı can find another monitor or tv