Whats should be done for screen issues?

KaranJanani
KaranJanani Member Posts: 7 New User
edited December 2023 in 2020 Archives
Screen gets stuck randomly and turn into green and nothing responds until restart

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good Morning KaranJanani !

    Totally vague your question ...
    What screen?
    Laptop?
    Desktop?
    Operational system?
    ???


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  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited February 2020
    You didn’t guve us your model number but I’m going to assume you have the Nvidia GPU, if not let us know.

    Have you set up the Nvidia Control Center correctly? Please follow all my instructions below

    Please click YES if I answer your question, thankyou

    Make sure you do this below and always game on 100% battery BEFORE gaming and KEEP plugged in while gaming, in your Windows Power plan select High Performance when on AC and in Nitrosense make sure High performance is selected under "AC" tab

    1. Download and install the latest Nvidia drivers from here 
    https://www.nvidia.com/Download/Find.aspx

    2. Go to the Nvidia control center and click Manage 3d settings tab, then click the Global Settings tab and change Preferred Graphics processor from Auto select to your Nvidia GPU, do this by clicking the downward arrow to the right of Auto Select and select the Nvidia GPU. Then under the Program Settings tab select the programs and games that you want to run on the Nvidia GPU. Do the same under the Set PhysX Configuration tab


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • KaranJanani
    KaranJanani Member Posts: 7 New User
    MaClane said:
    Good Morning KaranJanani !

    Totally vague your question ...
    What screen?
    Laptop?
    Desktop?
    Operational system?
    ???

    Laptop and nothing responds until restart
  • KaranJanani
    KaranJanani Member Posts: 7 New User
    andylb said:
    You didn’t guve us your model number but I’m going to assume you have the Nvidia GPU, if not let us know.

    Have you set up the Nvidia Control Center correctly? Please follow all my instructions below

    Please click YES if I answer your question, thankyou

    Make sure you do this below and always game on 100% battery BEFORE gaming and KEEP plugged in while gaming, in your Windows Power plan select High Performance when on AC and in Nitrosense make sure High performance is selected under "AC" tab

    1. Download and install the latest Nvidia drivers from here 
    https://www.nvidia.com/Download/Find.aspx

    2. Go to the Nvidia control center and click Manage 3d settings tab, then click the Global Settings tab and change Preferred Graphics processor from Auto select to your Nvidia GPU, do this by clicking the downward arrow to the right of Auto Select and select the Nvidia GPU. Then under the Program Settings tab select the programs and games that you want to run on the Nvidia GPU. Do the same under the Set PhysX Configuration tab


    Everything is up to date I think i may have any hardware issues
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    What is your exact model, for example AN515-**

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★