aspire e5-573g, don't recognized USB 3.0 devices

aliean4
aliean4 Member Posts: 18 Troubleshooter
edited October 2023 in 2020 Archives
when i connect a USB 3.0 device like USB 3.0 flash or USB 3.0 hard disk to USB 3.0 port, mostly it don't recognized , but USB 2.0 do. 

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good afternoon aliean4 !

    Are all drivers properly updated?


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • aliean4
    aliean4 Member Posts: 18 Troubleshooter
    edited February 2020
    MaClane said:
    Good afternoon aliean4 !

    Are all drivers properly updated?


    i forgot to say OS is windows 10
    and usb 3 don't have a dedicate driver for windows 10. it's Intel® USB 3.0 eXtensible Host Controller
  • aliean4
    aliean4 Member Posts: 18 Troubleshooter
    any solution?