Acer Nitro 5 - If my. Fan. Stopped workings

Krutarth
Krutarth Member Posts: 14

Tinkerer

edited December 2023 in 2020 Archives
My fan has stopped working and if i give to authorized  service center the. Do i have to pay money and i it  just 6 months ago  i bought and   the warranty is on so   do i have to pay for the fan 

Answers

  • What is the exact model of the notebook? Example AN515-51-75KZ. At some point, did you open the notebook to clean the fans or something?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • Krutarth
    Krutarth Member Posts: 14

    Tinkerer

    Its an 515-15 something right now  i dont remember.  It but  i did not open the   back  panel of it.  To clean it and my laptop is  acer nitro 5 
  • How did you find that the fans are not working? What is the temperature of the processor and gpu?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Krutarth
    Krutarth Member Posts: 14

    Tinkerer

    Intel i5 8th gen and.  Gtx1050ti  i.  Use to feel  that the heat is not passing out. And if i would   keep my laptop on my. Lap  then it would much more  heat then any other. Acer laptop. Gave me
  • OK! but how are you sure the fans are not working? If there is really a failure in the fans, without you having done any kind of intervention, such as cleaning the fans or changing the thermal paste, this problem should be covered by the warranty.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Krutarth
    Krutarth Member Posts: 14

    Tinkerer

    Thanks man for the information 
       Egydiocoelho  i ask the service center guy. Right. Know. And he also told  the same thing  
  • Can you rephrase your answer? I didn't understand what you meant. Also, do you check your laptop model with the acer care center?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Send it in for repair under warranty and no you do not have to pay for the fan if you haven't opened the back cover. Also NEVER use the laptop sitting directly on your lap because it blocks airflow, in future place it on a hard surface in your lap or better still use an inexpensive USB powered laptop cooling mat, there are many on Amazon.

    Please click YES if I have answered your question

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Krutarth
    Krutarth Member Posts: 14

    Tinkerer

    I mostly keep my laptop  on wooden. Desk  but still i use. Feel the heat a lot can anyone  help. What to do now  
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited February 2020
    Krutarth said:
    I mostly keep my laptop  on wooden. Desk  but still i use. Feel the heat a lot can anyone  help. What to do now  

    Send it in for repair under warranty and no you do not have to pay for the fan if you haven't opened the back cover. Also your EXACT model number would help us, you will find it on a sticker on the underside of your laptop, for example AN515-**

    Please click YES if I have answered your question

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • I agree with my classmate @andylb
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Krutarth
    Krutarth Member Posts: 14

    Tinkerer

    Right now i gave to service center so i dont. Remember it. Now 
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Krutarth said:
    Right now i gave to service center so i dont. Remember it. Now 
    It doesn't matter you did what we said took it to the service center

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Krutarth
    Krutarth Member Posts: 14

    Tinkerer

    I am taking about  model number. Bro  that right. Know i dont have so i dont remember it 
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Krutarth said:
    I am taking about  model number. Bro  that right. Know i dont have so i dont remember it 

    I understand that, for the future it’s essential to know your model number, nobody here can help you unless we have it. Taking it to the service center is exactly what my colleague and I recommended

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★