acer swift 3 - Laptop doesnt switch on

gcsandesh
gcsandesh Member Posts: 6

Tinkerer

edited November 2023 in 2020 Archives
On acer swift 3, it used to boot about once a day, some days before but now it is completely switched off. When i press the power button, the blue light turns on but the keyboard backlight doesnt turn on and the screen is also off. I had recently removed windows and installed ubuntu and it used to turn off while using the laptop and later when I tried to install windows it freezes in BIOS settings menu. Is this a problem in power supply or in the BIOS?

Comments

  • JackE
    JackE ACE Posts: 44,870 Trailblazer
    >>> I had recently removed windows and installed ubuntu and it used to turn off while using the laptop>>>

    Did these issues happen before or after removing the ACER factory-installed Win10 version? Jack E/NJ

    Jack E/NJ

  • gcsandesh
    gcsandesh Member Posts: 6

    Tinkerer

    It was after I removed the acer factory installed win 10 version.
    >>> I had recently removed windows and installed ubuntu and it used to turn off while using the laptop>>>

    Did these issues happen before or after removing the ACER factory-installed Win10 version? Jack E/NJ

     
  • It would be interesting if you provided the exact model. Example SF314-51-731X
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • JackE
    JackE ACE Posts: 44,870 Trailblazer
    Did you also remove the small hidden ACER factory recovery partition? Or did you make a backup or image before removing the ACER factory Win10? Jack E/NJ

    Jack E/NJ

  • gcsandesh
    gcsandesh Member Posts: 6

    Tinkerer

    My laptop model is SF314-55G-52AT. After some weeks of deleting the partition containing elementary OS, I started getting WHEA_UNCORRECTABLE_ ERROR, so I installed ubuntu and in ubuntu I formatted my SSD but still my laptop kept freezing and turning off automatically and it wouldn't turn on as usual. And again when it turned on, I installed win10 and while installing it I deleted all my partitions. Now I have Win10 only in my laptop but it doesn't turn on normally. The blue led turns on when I press the power button but even the acer screen wouldn't  show up.  I have to keep turning on  and off the laptop continuously and sometimes it turns on but either hangs or turns off suddenly. When I tried to open it in safe mode and opened device manager, almost all the device drivers had an exclamation sign in them. Do the drivers have anything to do with laptop not turning on normally or suddenly turning off? Is this a problem in the hardware or the software?
  • It is possible that there is an interlock button on this model and that it may not be pressed, see:

    It is a button similar to the one above the fingers of the second photo.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 34,105 Trailblazer
    If Device Manager has exclamations marks on those devices, it could easily much up loading Windows. Just download and install all the drivers from the Acer support site for your model and OS version and they should all clean up.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • gcsandesh
    gcsandesh Member Posts: 6

    Tinkerer

    Now the laptop doesnt show anything.. the cpu fan doesnt run and the backlight on keyboard doesnt turn on. Just a blue light on the side of the laptop turns on when it's powered on. No idea what the problem is.
  • gcsandesh
    gcsandesh Member Posts: 6

    Tinkerer

    It is possible that there is an interlock button on this model and that it may not be pressed, see:

    It is a button similar to the one above the fingers of the second photo.
    So how does it work? what does that do?
  • I mean this button:

    It's probably the battery reset button, but there must be a similar one somewhere else on the motherboard.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)