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Mine is still a standard driver on 1909. It never got the problems as OP mentioned. So, how will I get the DCH variant of NVidia driver? I already have the DCH variant of Intel GPU though Device Manager (driver dated January, 2019 was pushed on top of standard driver and I then installed the generic one).Red-Sand said:If you follow the OP method you'll be fighting the tide as DCH will become the standard for all future Nvidia Driver updates.
Yup, I agree with you. Acer should do a recall program for affected models if they have found out it's a motherboard issue.belik said:It has nothing with Nvidia driver it is a motherboard issue which Acer almost never bother to handle
Users spend days of their time trying to solve it instead of gaming
They just try to do a job which Acer must do
Unless Acer replace a motherboard with newer revision, nothing helps. You can try to reduce performance having it worse than $900 dollar Helios but this is not a right solution
I don't think it will work, there dozens persons here on forums and result is zeroXdxD said:Maybe let them notice this post or let an Ace notify them.
I tried that solution, but it will not fix the issue. The only way i was able to solve it, was to follow my steps.Red-Sand said:It's not actually a "defect"... it's simply Windows updating the Nvidia GPU driver to "DCH" version rather than "Standard".
So asking Acer to fix something they have no control of is running in circles.
Welcome to PC gaming! Where Windows is run by old men and staying up to date is as important as updates! lol
You can skip all this jazz and go here: https://www.microsoft.com/en-us/p/nvidia-control-panel/9nf8h0h7wmlt?activetab=pivot:overviewtab
Install the DCH control panel from Windows and your GPU will reappear.
If you follow the OP method you'll be fighting the tide as DCH will become the standard for all future Nvidia Driver updates.
YW.
Note: If you've followed the OP and reverted to the standard drivers manually you may have to wait a bit for Windows to push DCH back on you for the Windows App Control Panel to work again. Next time it "disappears" just install the DCH NVCP
Indeed, XXXXXXXXXXXXXXXX about this issue, and I think this is a critical thing that they need to fix.. the only thing they do, if you use the warranty, is a fresh reset but it will not fix this (i did not use it, because a lot of people posted this on others threads). If you want a solution, please follow my steps and you will not get any video card bugsbelik said:I don't think it will work, there dozens persons here on forums and result is zero
And I see similar behaviour on the another example with fans on helios 300, noone cares actually
The situation must be escalated and pushed somehow
[Post edited to remove inappropriate or personal content -Acer-Manny]
Hi Andy, do you have any idea why it occurs only with Triton 500 among the whole lineup of Acer?andylb said:@belik and all others trying to do a work around for this issue. @Red-Sand is correct this is a Microsoft issue with Nvidia drivers and Control center and is appearing over a range of MOB’s and GPU’s used by laptop manufacturers., it has ZERO to do with Acer. Microsoft and Nvidia, in an attempt to remedy the situation, have jointly launched a New Control Center and new DCH drivers, available through Microsoft. When the new Control Center is installed all Nvidia Driver updates will be installed by Windows Update. Users I have talked to have reported that the crashing and disappearing GPU problem has disappeared
that control panel app doesn't work guys, I already tried... if you want to fix the issue, please follow my guide, that will fix all the issues related to the Nvidia driver or windows.andylb said:@belik and all others trying to do a work around for this issue. @Red-Sand is correct this is a Microsoft issue with Nvidia drivers and Control center and is appearing over a range of MOB’s and GPU’s used by laptop manufacturers., it has ZERO to do with Acer. Microsoft and Nvidia, in an attempt to remedy the situation, have jointly launched a New Control Center and new DCH drivers, available through Microsoft. When the new Control Center is installed all Nvidia Driver updates will be installed by Windows Update. Users I have talked to have reported that the crashing and disappearing GPU problem has disappeared
Working as expected, yes and is the same specs of all the Triton 500vorob said:What's your status? Still no black screens? Can you tell me please your gpu, cpu and manufacture date (it's on the bottom)
Also, did you try 144fps cap since it's a laptop default?
indeed, it is a limitation on the FPS, but I still run the games in ultra graphics (i disable the shadows because I play a lot of MMORPG and is not good for PVP) and works great!!belik said:So am I correct that collaboration of Acer+Nvidia+Microsoft haven’t provided any solution as New Control Center and new DCH drivers don’t work
And the only way is workaround from Chucho which is not a solution actually but just limitation of functionality of purchased good? This could be a good start point![]()
belik said:Hi Andy, do you have any idea why it occurs only with Triton 500 among the whole lineup of Acer?
Why is this model so special? 90% of Triton 500 users have this issue