Nitro 5 AN515-41 Gpu driver?

Mortend27
Mortend27 Member Posts: 4 New User
edited December 2023 in 2020 Archives
Hi folks..

first of all my laptops spec. 
Amd fx-9830p  Radeon R7
whith radeon rx 550

Im pretty much stock with a outdated gpu driver from  2017/07/24 its the official AMD release.
Tried update several times thru the radeon software. always result in BOD. after few minuts of use.
can´t belive it is legal to sell a product you can not update?
anyone found a fix for a similar model? 

cheers from denmark :) 

Best Answer

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    Mortend27 said:
    Thank you both. for your time. i will try it tomorrow. no BOD for me tonight. if it fails i just go back to orignal driver.
    i will give you feedback :) 

    The AMD 2020 Center will be fine

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good afternoon Mortend27 !

    Which EXACT model of your laptop?
    The second issue is that Acer does not develop hardware, but designs.
    Much less proprietary software such as drivers.
    Drivers are the responsibility of users and not of Acer.
    Acer supplies drivers approved and tested at the launch of the models.
    The issue of driver failures in AMD / Radeon sets is a reposnabildiade from AMD and has been occurring for over 18 months.
    AMD has been failing to provide stable drivers.
    I recommend that you keep previous versions more stable or try to remove them all with the AMD CleanUp Utility and then reinstall.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™

    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • Mortend27
    Mortend27 Member Posts: 4 New User
    edited February 2020

    Hi,

    sounds All very bad. if you ask me. is the responsibilaty Amd or Radeon then?

    don´t know what else to write. and Thank you
    my laptop is  Nitro AN515-41 (Amd fx-9830p Radeon R7, 12 compute cores 4C+8G)

    Thank you.

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Try the more stable old versions: 19.3 or 19.9.2.
    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™

    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited February 2020
    The new AMD Adrenalin 2020 Control Center is designed to give support for your hardware and contains Mobile Driver support for this exact model, the Graphics Drivers on the Acer site are only base drivers. If you haven't already downloaded and installed it then click the link below to download it. If you get a failure installing the new Control Center then download and run DDU https://www.guru3d.com/files-details/display-driver-uninstaller-download.html for a clean uninstall of your current AMD Center and Drivers then try to install again

    https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-1-4

    First make sure you game with your battery charged to 100% BEFORE gaming and KEEP plugged into the main AC power while gaming. Make sure "High Performance when on AC", is selected in your Windows Power Plan and in Nitrosense. If you fail to do this your CPU will run at around 50% of capacity and you will experience poor game performance

    Open the New AMD 2020 Control Center and click the GAMING tab then click the 3 dots in the upper right hand corner and select ADD A GAME, navigate to your games .exe file and double click it to add it, or you can select SCAN FOR GAMES and let the Control Center search your harddrive for games to add. After successfully adding the game click on the game and you will be taken to another window and click the LAUNCH GAME tab.
    Only in this way will your games use the Discrete Rx560x GPU, NEVER launch your game through a desktop shortcut or any other way, do it in the manner I have described.

    Please remember that online gaming may experience low fps and stutter due to the games servers and bottlenecking and that has nothing to do with your GPU.

    PLEASE CLICK YES IF I HAVE ANSWERED YOUR QUESTION, THANKYOU




    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Mortend27
    Mortend27 Member Posts: 4 New User
    Thank you both. for your time. i will try it tomorrow. no BOD for me tonight. if it fails i just go back to orignal driver.
    i will give you feedback :) 
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Answer ✓
    Mortend27 said:
    Thank you both. for your time. i will try it tomorrow. no BOD for me tonight. if it fails i just go back to orignal driver.
    i will give you feedback :) 

    The AMD 2020 Center will be fine

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Mortend27
    Mortend27 Member Posts: 4 New User
    andylb said:
    Mortend27 said:
    Thank you both. for your time. i will try it tomorrow. no BOD for me tonight. if it fails i just go back to orignal driver.
    i will give you feedback :) 

    The AMD 2020 Center will be fine
    Instaled the Amd 2020 edition yesterday, no blue screen so far so all good. thank you :) 
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    my pleasure mate

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

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