No User Manual/Support for my recent desktop model # TC-885-ES14?

E_CANUCK
E_CANUCK Member Posts: 4 New User
edited March 1 in 2020 Archives
I just activated and set up the TC-885-ES14 desktop PC I bought end of Aug 2019, delaying migrating to Win 10 till support was ended on Win 7. I am surprised to find no recognition of my model # on your support site and no user manual available online. What gives? This isn't some 5 year old Acer, it's still in warranty. There is virtually no documentation with the PC itself and I'm really surprised not to find any online support for this new machine.

Answers

  • E_CANUCK
    E_CANUCK Member Posts: 4 New User
    When I registered the PC by serial # it gave me access to the user manual with a model # that leaves out the -ES14 at the end. I'm downloading the manual. I can't see any way to delete this question now answered. Thanks. 
  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    Yeah, the TC-885 is the model number and the ES14 defines the SKU. They do different SKUs for different build options and for different locales.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.