My acer nitro 5 - an515-43-r3ty wont turn on or charge

Wuffle
Wuffle Member Posts: 2 New User
edited December 2023 in 2020 Archives
Last time when I was using my laptop. I was printing stuff. Then i shut down it. After a few hour I tried turning it on and then my laptop wont turn on. Even the keyboard lights wont turn on. Its like a dead laptop. I cant sense any life. I tried charging it but there is no light. It wont charge. The charger is completely fine. What should I do. Pls help

Answers

  • Hi,
    Could you please post the full model name, like AN5xx-xx, in the meantime, disconnect from mains, press power button for 30Secs, leave the laptop to rest for a while(15-20 Mins), then reconnect the AC adapter and fully charge the battery before trying to use it again.
  • Wuffle
    Wuffle Member Posts: 2 New User
    Hi,
    Could you please post the full model name, like AN5xx-xx, in the meantime, disconnect from mains, press power button for 30Secs, leave the laptop to rest for a while(15-20 Mins), then reconnect the AC adapter and fully charge the battery before trying to use it again.
    Its acer nitro 5 an515-43-r3ty
    I tried doing that but nothing happened.
    I am also bothered why the laptop's light is not blinking when charging. The charger is completely fine. Could u happen to know the problem? 
  • Hi,
    I would suggest you to get it fixed by Acer Service centre under warranty because opening the bottom cover may void warranty, please contact Acer support in Philippines.
    https://www.acer.com/ac/en/PH/content/support
  • I would try to reset the battery like this:
    And then I would check if this button is being pressed correctly:

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