Black screen on predator 17 g9-793????

2

Answers

  • Checked here now, in tab video card:

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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • asad814
    asad814 Member Posts: 371 Seasoned Practitioner WiFi Icon
    Bro its not showing ..i can provide you a link to my thread. I had asked the same question but i got no good answer...does it any thing to do with the display?? I mean the gpu is also working so why am i getting black screen???
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    I think it's something with screen but I'm not sure. I don't understand, do you have intel HD visible on Device manager?
  • asad814
    asad814 Member Posts: 371 Seasoned Practitioner WiFi Icon
    So it means i have to buy new screen panel?????
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    Probably. I want to see what others think too. Does it have warranty?
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    @Jack22 What do you think?
  • Jack22
    Jack22 ACE Posts: 4,074 Pathfinder
    JohnCena said:
    @Jack22 What do you think?
    Just try to remove Ram if possible and wait for 2 min and than connect and check or try to connect to the TV and check whether you get the display.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • asad814
    asad814 Member Posts: 371 Seasoned Practitioner WiFi Icon
    @JackE i am getting display via hdmi and in device manager it shows two monitors without any errors...i dont know whats wrong??
  • When you place a flashlight over the notebook display, can you see the windows icons?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • asad814
    asad814 Member Posts: 371 Seasoned Practitioner WiFi Icon
    @egydiocoelho yes i can see my login screen when i place flashlight to the display
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    What, flashlight for display? Never seen something like it. 
  • @JohnCena No. The flashlight is used to check if the display is showing the icons, even if the display backlight is dark. It would look something like this:
    Resultado de imagem para flashlight on the notebook display
    @asad814 What happens when you press fn + f6? Have you checked the edp cable again?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • asad814
    asad814 Member Posts: 371 Seasoned Practitioner WiFi Icon
    @egydiocoelho the display is too dark i cant even see the full screen....fn+f6 is for keyboard rgb light..it does nothing......and where is the edp cable???
  • asad814
    asad814 Member Posts: 371 Seasoned Practitioner WiFi Icon
    @egydiocoelho so is the panel alright or i have to change it?? 
  • I refer to this function:

    Try pressing the corresponding key on your keyboard.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • asad814
    asad814 Member Posts: 371 Seasoned Practitioner WiFi Icon
    @egydiocoelho i have done this but it remains black....do you know why did that happen?? Is there any temporary fix ?
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    @JohnCena No. The flashlight is used to check if the display is showing the icons, even if the display backlight is dark. It would look something like this:
    Resultado de imagem para flashlight on the notebook display
    @asad814 What happens when you press fn + f6? Have you checked the edp cable again?
    Thanks, I just learnt something new.
  • JohnCena
    JohnCena Member Posts: 460 Seasoned Practitioner WiFi Icon
    asad814 said:
    @egydiocoelho i have done this but it remains black....do you know why did that happen?? Is there any temporary fix ?
    I'm sorry but probably your panel died.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,311 Trailblazer
    edited February 2020
    It is not necessarily a problem on the display. I suggest that he try to disconnect and reconnect the edp cable:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • asad814
    asad814 Member Posts: 371 Seasoned Practitioner WiFi Icon
    @egydiocoelho ok so i will go through the video ..but can you tell me where the edp cable is located in my model??? Thanks