Helios 500 PH517-61-R0GX stuck on post bios predator screen

LennartF
LennartF Member Posts: 69 Devotee WiFi Icon
edited November 2023 in 2020 Archives
Helios 500 PH517-61-R0GX stuck on post bios predator screen works usually when booting from USB otherwise it gets stuck on the post bios predator screen when the laptop is rebooting can someone help ?

Answers

  • LennartF
    LennartF Member Posts: 69 Devotee WiFi Icon
    Has anyone had same issue and how did u solve it?


  • LennartF
    LennartF Member Posts: 69 Devotee WiFi Icon
    Update I booting in to windows now and then and then doing same thing again. Never seen a computer behave like this before 
  • XdxD
    XdxD Member Posts: 1,583 Community Aficionado WiFi Icon
    Have you tried resetting BIOS to default settings?
    Trying to do my best here - Your happy Predator owner =)!
  • ShanSifu
    ShanSifu Member Posts: 14

    Tinkerer

    I have a very similar issue, but i am still looking for help also. 
  • LennartF
    LennartF Member Posts: 69 Devotee WiFi Icon
    Oh yes I have been resetting to deafult settings lots of times , removed the battery back and on clean install of windows updated firmware in bios and on SSD drives still problem is coming and going. Sometimes it boots up as should others it just get stuck there can only press Ctrl slt delete or power off and on also noticed it try to boot up but it goes much slower than normal. And it all happens when I start or restart the computer at random times.
  • XdxD
    XdxD Member Posts: 1,583 Community Aficionado WiFi Icon
    If still under warranty, get it checked by Acer Official Service Center.
    Trying to do my best here - Your happy Predator owner =)!