keyboard is not working properly nitro AN515-41-F583

saveme
saveme Member Posts: 6 New User
edited December 2023 in 2020 Archives
i have acer nitro AN515-41-F583
when I press a key different symbols work
Tappin g, im getting  6g
tapping h, getting 8h
and i cant hold key d im getting only one symbol 
and smth like that9

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Hi saveme,

    Press the Numlock once on the keyboard and then check the keys. Its a toggle,so press only once. 

    Image result for numlock
    Accept if its Helpful.   B)
  • saveme
    saveme Member Posts: 6 New User
    unhelpful,bro. caps lock and f1 have same problem
    d and f4 
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    saveme said:
    unhelpful,bro. caps lock and f1 have same problem
    d and f4 
    Try to reinstall the keyboard drivers . Go to device manager by typing on the search. 
    >>expand the keyboards
    >>right click on the driver
    >>click uninstall. (do no delete the driver)
    >>restart the computer and check the keyboard.

    Image result for keyboard drivers

    Accept if its Helpful.   B)
  • saveme
    saveme Member Posts: 6 New User
    I already tried this method before. Nothing happens 
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited January 2020
    Watch this video, the first half is irrelevant but the second half may be useful 
    https://www.youtube.com/watch?v=mXirM7HsZuw

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • saveme
    saveme Member Posts: 6 New User
    I already watched this video before. Again, nothing. The biggest mystery of my problem is that, that sometimes this problem leaves me
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited January 2020
    Because it is intermittent it sounds hardware related. Have you opened up the back and reseated the keyboard ribbon?

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • saveme
    saveme Member Posts: 6 New User
    Yes, a minute ago. I cleaned the keyboard ribbon contacts
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    is it any better

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • saveme
    saveme Member Posts: 6 New User
    Nothing happened