My crystal eye webcam stopped working.

AnnieW
AnnieW Member Posts: 1 New User

My crystal eye webcam stopped working gives me an error message that the application is incompatable.

How do I fix this problem.

 

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    It is helpful to let the community know the following:

    What computer do you have?
    What operating system is on the computer?

    Do you have any error messages?

  • clinks
    clinks Member Posts: 7 New User

    Additional information: I am using a ACER Aspire S7-319, operating system is Windows 8.

  • clinks
    clinks Member Posts: 7 New User

    There are no error messages, it appears as if the camera is not installed: Skype is telling me in "options" no camera found, the ACER crytal webcam application asks me "to turn on the camera" -- but I have no clue how to do that, and I am unavle to find the on/off button.

  • clinks
    clinks Member Posts: 7 New User

    I looked in the driver database, but there does not seem to be a web cam driver, that erroneously is uninstalled...

  • clinks
    clinks Member Posts: 7 New User

    I suspect that the last Windows 8 upgrade made the webcam disappear, but how can I find this out?

    With control the device is totally gone? Or is this a hardware problem?

     

     

  • ships11
    ships11 Member Posts: 1 New User

    I have an Aspire One D255E with a crystal eye webcam. When I go into Skype I get the message "Cannnot detect yor webcam" has anyone had this problem and if so,what was the fix?

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