While updating windows shows that "your device missing important security and quality fixes.

Underdog1997
Underdog1997 Member Posts: 8 New User
edited October 2023 in 2020 Archives
UPDATE ISSUES

Answers

  • JackE
    JackE ACE Posts: 45,098 Trailblazer
    Simply means your Windows version is 1803 or earlier. Press Win+R. Enter 'winver'. What version do you see? Jack E/NJ

    Jack E/NJ

  • aphanic
    aphanic Member Posts: 959 Seasoned Specialist WiFi Icon
    Let us know of the full model of your laptop as well, I'm curious as to why you weren't offered a newer Windows build already. There could be something blocking the upgrade from being delivered to your machine but you can always run the upgrade yourself by using the Media Creation Tool.

    It'll tell you if there were any incompatibilities detected as well and the process is pretty much next next next ;)
  • Underdog1997
    Underdog1997 Member Posts: 8 New User
    JackE said:
    Simply means your Windows version is 1803 or earlier. Press Win+R. Enter 'winver'. What version do you see? Jack E/NJ
    yes it showing windows version 1803
    1803 version




    1803 version
  • Underdog1997
    Underdog1997 Member Posts: 8 New User
    aphanic said:
    Let us know of the full model of your laptop as well, I'm curious as to why you weren't offered a newer Windows build already. There could be something blocking the upgrade from being delivered to your machine but you can always run the upgrade yourself by using the Media Creation Tool.

    It'll tell you if there were any incompatibilities detected as well and the process is pretty much next next next ;acer
    acer aspire 5 a515-51G-50UW this my laptop model
    and what would I have to do with media creation tool?
  • Underdog1997
    Underdog1997 Member Posts: 8 New User
    JackE said:
    Simply means your Windows version is 1803 or earlier. Press Win+R. Enter 'winver'. What version do you see? Jack E/NJ
    yes it showing windows version 1803
    1803 version




    1803 version

  • JackE
    JackE ACE Posts: 45,098 Trailblazer
    Right click the Windows start icon. Search 'update'. Click 'check for updates' in system settings. Check to see what's available. Then click the download button. Jack E/NJ

    Jack E/NJ

  • aphanic
    aphanic Member Posts: 959 Seasoned Specialist WiFi Icon
    Underdog1997 said:
    and what would I have to do with media creation tool?
    That program can update your Windows installation to a newer release if it's not offered through Windows Update, and it can also point out any incompatibility that may be stopping you from getting updated (like have X program installed for example).

    It can also by used to create installation media (e.g. a USB stick) to install the latest version of Windows somewhere else. Upon running it it'll ask you if you want to upgrade the current system or create installation media, choose the former and follow the instructions.

    It takes some time but it's pretty straight forward, and as with any other Windows upgrade no personal files are lost during the process.
  • Underdog1997
    Underdog1997 Member Posts: 8 New User
    JackE said:
    Right click the Windows start icon. Search 'update'. Click 'check for updates' in system settings. Check to see what's available. Then click the download button. Jack E/NJ

  • JackE
    JackE ACE Posts: 45,098 Trailblazer

    However, before you do, open ControlPanel. Search 'restore point'. Click 'create a restore point' in the left pane. In the box that opens, make sure the system protection option is turned on.

    Jack E/NJ


    Jack E/NJ

  • FyreBoyeYT
    FyreBoyeYT Member Posts: 54 Devotee WiFi Icon
    Hey,
    you can install the latest version, 1909, here:
    https://www.microsoft.com/en-ca/software-download/windows10
    1909 will get rid of that annoying box. 1803 is pretty outdated!
    You should get updating quick
    robut - Loving Acer User

  • JackE
    JackE ACE Posts: 45,098 Trailblazer
    Sorry no. Update the old version to the latest version by following this link  https://support.microsoft.com/en-us/help/4035050/windows-10-serviced-versions-frequently-asked-questions

    Jack E/NJ

    Jack E/NJ

  • Ariefatkh
    Ariefatkh Member Posts: 1 New User
    Hi, ive got the same problem too here, mine is showing the same error "Your device is missing important security and quality fixes", and ive tried every solution available, except trying to download the updates manually. I wonder if downloaded the update manually could fix the problem? and yeah my version is 1809

  • JackE
    JackE ACE Posts: 45,098 Trailblazer
    Yes, it probably will. But before you do, make sure SystemProtection is turned on in ControlPanel's restore point app just in case it creates problems. Jack E/NJ

    Jack E/NJ