Terrible sound quality in games, especially in Cs Go (Helios 500)

shehzade
shehzade Member Posts: 3 New User
edited November 2023 in 2020 Archives
I have Helios 500. Everything is fine but sound quality is poor. Especially while playing cs go, i can't understand where the opponents are. Does anybody have same problem? And what should i do?

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Answers

  • shehzade
    shehzade Member Posts: 3 New User
    Solved the problem. I formatted the laptop. Then it solved. I think driver reviver installed the wrong driver. But I can't understand how it fixed. Because I uninstalled the driver, then, i installed the driver from Acer uploaded. It didn't solve it. I even installed the driver from realtek. Again and again it didn't work. As i said, i formatted and now it works perfectly.
  • VICKING12
    VICKING12 Member Posts: 1 New User
    Might regret this, but here goes....I have sister ph517-51-72nu's. Both very similar in setup. Whenever I beg the headphone jack to do something, and it finally does, I am rewarded by noise being injected on audio buss. This signal will stack, that is to say, the noise will increase with every switching of the wonder jack. It requires a cold boot to clear. This, as you might guess, results in very bad audio quality. Something I finally figured out AFTER hours of content creation. This can be easily seen by recording in Audacity. I assume this will be corrected in the future. In the meantime, startup with headphones in or out, but don't bother  the wonder jack in the meantime. Also, once this condition is present, I make sure to plug in a set of junkphones to absorb the hammering (pop and whine) at shutdown, to protect the internal drivers (speakers). This may be the bad audio you are hearing. Regards.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    Answer ✓
    shehzade 3rd party software are not good at all to install/update any drivers (most of of them just contain loads of bloatware/spyware/malware so be careful when using these kind of so called driver updaters) you should always use the stock drivers apart from the DGPU wich would need to be updated and in some cases the IGPU and 90% of the times a stock recovery clean install its the best solution to solve any software issues i will be accepting your own answer as solved as you managed to get it back working :)


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