Nitro 515-54 and GTX 1050 stopped likely after Windows 1903 upgrade..

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Answers

  • mcholin
    mcholin Member Posts: 24 Troubleshooter
    if I uninstall both nvidia and intel cards; should I have not a black screen before restarting?
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    No my friend.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    mcholin said:
    if I uninstall both nvidia and intel cards; should I have not a black screen before restarting?
    Just download and install the Nvidia drivers, leave the Intel they are working fine.

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • mcholin
    mcholin Member Posts: 24 Troubleshooter
    I think I already tried this driver multiple times but I will try again.
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    mcholin said:
    I think I already tried this driver multiple times but I will try again.

    The link my friend gave you is to a different type of driver “DCH” use his link and follow his instructions keeping the wi fi off this will enable you to select the downloaded driver

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • mcholin
    mcholin Member Posts: 24 Troubleshooter
    the intel driver is not working (I have an error message telling my system is not compatible), nvidia neither, same issue again..
    I do a full factory reset now but I think it will still be there, I have no hope. I wll keep you updated.
    thanks again for your patience



  • mcholin
    mcholin Member Posts: 24 Troubleshooter
    This computer is fantastic I swith off, press alt+F10 as displayed in the video fro, Acer and I can not get the recovery mode....I need to find out how to do it under W10 then
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    The update for intel driver dch does not work, because you have installed the standard version. That is why I suggested that you uninstall and also delete the intel driver, to upgrade to the dch version.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • mcholin
    mcholin Member Posts: 24 Troubleshooter
    I read a post where someone deleted both graph cards and the screen went black; I do not understand how I could still have a display if my only graphic card working is uninstalled...
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited January 2020
     when doing the alt + f10 I found that pressing them both Then turning on worked

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • JackE
    JackE ACE Posts: 44,893 Trailblazer
    mcholin>>>Many thanks for the information..I make a full factory reset and cross my fingers..>>>

    Something strange has happened to this thread. Did you perhaps have an identically-named thread in another section that you and I discussed a full erase-everything factory reset by the ALT+F10 cold boot method?

    "Nitro 515-54 and GTX 1050 stopped likely after Windows 1903 upgrade.."


    I'm getting  multiple notices of your postings for that thread but they are no longer valid.

    Jack E/NJ


    Jack E/NJ

  • mcholin
    mcholin Member Posts: 24 Troubleshooter
    Yes sorry for this, this my fault, we can delete this thread..
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    mcholin said:
    I read a post where someone deleted both graph cards and the screen went black; I do not understand how I could still have a display if my only graphic card working is uninstalled...

    No you don’t get a black screen there is a generic Windows VGA driver embedded in Windows 10 that takes over

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • mcholin
    mcholin Member Posts: 24 Troubleshooter
    Reinstall is on the way...
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    mcholin said:
    Reinstall is on the way...

    Let us know, we’ll get there in the end mate

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • JackE
    JackE ACE Posts: 44,893 Trailblazer
    mcholin  >>>Yes sorry for this, this my fault, we can delete this thread.. >>>

    Thank you. I feared that I had lost my mind again. :)   Jack E/NJ

    Jack E/NJ

  • mcholin
    mcholin Member Posts: 24 Troubleshooter
    Reinstall completed and guess what...nividia card error 43! As expected.
    Lloll Well I think I did my best; I will send the laptop back under warranty for repair. Not even sure thee graphic card is over, I still think this is a compatibility issue  but anyway that does not matter. I hope this will be better and reliable when repaired..
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited January 2020
    mcholin said:
    Reinstall completed and guess what...nividia card error 43! As expected.
    Lloll Well I think I did my best; I will send the laptop back under warranty for repair. Not even sure thee graphic card is over, I still think this is a compatibility issue  but anyway that does not matter. I hope this will be better and reliable when repaired..

    You performed every troubleshooting method that code 43 calls for and you were determined and very patient. In the end code 43 says that if it isn’t a driver problem it is hardware related. I still disagree about Windows 1903 for the simple reason that many are using it with your model for quite a while now and we haven’t seen 1903/Nvidia problems occurring which we would have done if it was a conflict.
    Good luck my friend and if we can be of any further help let us know. I’m going to remove your YES to my answer because this marked the problem solved and it is still unsolved

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • mcholin
    mcholin Member Posts: 24 Troubleshooter
    No problem my friend thanks a lot for your support.
    I will likely say an hello when my repaired laptop is back!


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